I purchased and paid for this on the 23rd of April, 3 weeks on, I am still waiting for my cutlery caddies to arrive. After several follow ups to date, I am still being told that its on its way. I...
Quick purchase would recommend to anyone and would purchase from you in the future.
Muhammed
Cooksmill
7 years ago
Thank you for your review. We are glad you are happy with the speed of your order and we hope to help you again soon.
Dyddiad y pryniant: 01/05/2019
0
Rhannwch
TC
Trusted Customer
7 years ago
What Trusted Customer said about Cooksmill:
Poor rating as still haven’t received my items
Muhammed
Cooksmill
7 years ago
Thank you for your review. Our team are going to contact you directly to discuss how you would like to proceed with your order.
Dyddiad y pryniant: 30/04/2019
0
Rhannwch
TC
Trusted Customer
7 years ago
What Trusted Customer said about Cooksmill:
One week after placing the order I am still waiting for delivery or even notice of despatch.
Muhammed
Cooksmill
7 years ago
Thank you James for your review. When you ordered the knife it was out of stock and this was communicated to you by email. Unfortunately this email was missed. We have spoken with you and as you know will be receiving your knife tomorrow for which you said you where happy to wait. We apologise for the delay on your item.
Very efficient service. Goods were despatched quickly and very well wrapped. Was notified when to expect delivery and also by whom. I'd definitely use them again.
Muhammed
Cooksmill
7 years ago
Thank you for your review. We are glad you are happy with the service and delivery at Cooksmill. Thank you for you order.
Product reviews
Muhammed
Cooksmill
7 years ago
We are glad the panettone pan was perfect for your needs.
Dyddiad y pryniant: 25/04/2019
0
Rhannwch
Cwsmer Dibynadwy
7 years ago
Deliver the correct products that customers order! Reply to emails.
Muhammed
Cooksmill
7 years ago
Thank you for your review. There has been a mistake on this occasion for which we can only apologise. Your money has been refunded including the carriage charges. Cooksmill always strive to offer the best service and we are sorry it has fallen short on this occasion.
Product reviews
Muhammed
Cooksmill
7 years ago
We are sorry the glasses fell short of your expectations. These are part of our budget range and more premium glasses are available.
Muhammed
Cooksmill
7 years ago
There had been a mistake on the image used on this listing. It has now been rectified. We are sorry for the inconvenience caused.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.