How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Cooksmill Adolygiadau | Adolygiadau Gwasanaeth Cwsmeriaid ar gyfer {{merchantUrl}} | Feefo

TC

Trusted Customer

7 years ago

What Trusted Customer said about Cooksmill:

Chuckle 😀

Organised to collect from store, got a delivery notice, arrived two days later, no complaints here 😂

Muhammed

Cooksmill

7 years ago

Thank you Andrew for your great review. We are glad you are happy with the service at Cooksmill.

Product reviews

Dyddiad y pryniant: 18/05/2019

0

Cwsmer Dibynadwy

7 years ago

I would definitely recommend them and I will be buying from them again.

Muhammed

Cooksmill

7 years ago

Thank you for your review. We are glad you are happy with the service and look forward to helping you again soon.

Product reviews

Dyddiad y pryniant: 04/05/2019

0

Cwsmer Dibynadwy

7 years ago

Feel like I've been conned

I ordered items form this company and paid for next day delivery. Hours later I get an e-mail saying the products are not in stock. I asked for a re-fund. A week later and the items have never turned...

Muhammed

Cooksmill

7 years ago

Thank you for your review. We are sorry for the delay in your order. Your money has been refunded to you, however this can take up to 5 working days to be processed by the banks.

Dyddiad y pryniant: 10/05/2019

0

Cwsmer Dibynadwy

7 years ago

Quick delivery

Muhammed

Cooksmill

7 years ago

Thank you for your review. We are glad you were happy with the quick delivery at Cooksmill.

Dyddiad y pryniant: 16/05/2019

0

Cwsmer Dibynadwy

7 years ago

Excellent Service

Fast delivery with correct items received.

Muhammed

Cooksmill

7 years ago

Thank you for your order. We are glad you are happy with the service and fast delivery from Cooksmill. We hope we can help you again soon.

Product reviews

Dyddiad y pryniant: 13/05/2019

0

Cwsmer Dibynadwy

7 years ago

Wonderful experience.

Muhammed

Cooksmill

7 years ago

Thank you for your review. We are glad you are happy with your shopping experience with Cooksmill.

Product reviews

Dyddiad y pryniant: 06/04/2019

0

TC

Trusted Customer

7 years ago

What Trusted Customer said about Cooksmill:

Purchase ceramic burger boxes they were delivered smashed due to poor courier handling cooksmill replaced items next day using different courier goods turned up perfect well done Cooksmill will...

Muhammed

Cooksmill

7 years ago

Thank you for your review. You were emailed the same day as your order to say that we only had 4 out of the 6 dispensers you ordered available to which you replied the same day to say you were happy to wait for all the items to come into stock. When we placed with order with OXO UK they gave us a lead time of 7-10 working days which was passed to you in good faith. Unfortunately, OXO UK revised this date to 2nd May and then further revised the date to 10th May. We can only sincerely apologise for the delay in these items coming into the country. I appreciate your frustration with the delay and can again only apologise.

Product reviews

Muhammed

Cooksmill

7 years ago

Thank you for your review. You were emailed the same day as your order to say that we only had 4 out of the 6 dispensers you ordered available to which you replied the same day to say you were happy to wait for all the items to come into stock. When we placed with order with OXO UK they gave us a lead time of 7-10 working days which was passed to you in good faith. Unfortunately, OXO UK revised this date to 2nd May and then further revised the date to 10th May. We can only sincerely apologise for the delay in these items coming into the country. I appreciate your frustration with the delay and can again only apologise.

Dyddiad y pryniant: 29/03/2019

0

Cwsmer Dibynadwy

7 years ago

Excellent service and product

They mailed me to check that a short delay was okay with me.

Muhammed

Cooksmill

7 years ago

Thank you for your review. We are glad you where happy with the service at Cooksmill. At times popular products do go out of stock and we appreciate your patience and understanding.

Product reviews

Dyddiad y pryniant: 09/05/2019

0

TC

Trusted Customer

7 years ago

What Trusted Customer said about Cooksmill:

Service was really good. Very pleased with everything! Thank you loads.

Muhammed

Cooksmill

7 years ago

Thank you Mohammad for your review. We are glad you were happy with the service at Cooksmill and hope we can help you again soon.

Product reviews

Dyddiad y pryniant: 09/05/2019

0

Cooksmill Adolygiadau

Satco 12oz Round Plastic Pots & Lids M12 (Pack 150)Rhagor o adolygiadau o’r cynnyrch hwn (4)Edrychwch ar wefan y cynnyrchQuality product and delivery😃

Sabichi Kitchen Knife Set and BlockRhagor o adolygiadau o’r cynnyrch hwn (1)Edrychwch ar wefan y cynnyrchgood quality and compact.

Kitchen Devils Lifestyle Multi Purpose KnifeRhagor o adolygiadau o’r cynnyrch hwn (10)Edrychwch ar wefan y cynnyrchExcellent utility item received quickly.

Mason Cash Classic Collection Cream Side Plate 20.5cmRhagor o adolygiadau o’r cynnyrch hwn (2)Edrychwch ar wefan y cynnyrchGreat quality and durable.

Mason Cash Classic Collection Cream Bowl 17cmRhagor o adolygiadau o’r cynnyrch hwn (2)Edrychwch ar wefan y cynnyrchGreat quality and durable.

Mason Cash Classic Collection Cream Dinner Plate 26.5cmRhagor o adolygiadau o’r cynnyrch hwn (2)Edrychwch ar wefan y cynnyrchGreat quality and durable.

Porcelite Ceramic Burger Box 30 x 14cmRhagor o adolygiadau o’r cynnyrch hwn (1)Edrychwch ar wefan y cynnyrchAs expected great product

Simplehuman 50 Litre Slim Open Bin in Brushed SteelRhagor o adolygiadau o’r cynnyrch hwn (1)Edrychwch ar wefan y cynnyrchGood quality, as good as expected.

Economy Dessert Fork (Dozen)Rhagor o adolygiadau o’r cynnyrch hwn (1)Edrychwch ar wefan y cynnyrchVery good! We are pleased with the delivery.

Economy Dessert Spoon (Dozen)Rhagor o adolygiadau o’r cynnyrch hwn (1)Edrychwch ar wefan y cynnyrchGreat stuff. Perfect for our wedding reception. Thank you so much!

Economy Dessert Knife (Dozen)Rhagor o adolygiadau o’r cynnyrch hwn (1)Edrychwch ar wefan y cynnyrchGreat stuff. What we were looking for!

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?