The detailed notes on the itinerary and directions to the accommodation were very good. The taxi transfers to and from the accommodation with one exception worked well. The one that failed was I...
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Cass
Contours Holidays
11 months ago
While there are a lot of well-known reasons to buy a local SIM when travelling abroad, this is a pretty novel one! We're glad our out-of-hours staff were able to smooth out the issue and connect you to the taxi firm. Thank you very much for writing a review.
Product reviews
Cass
Contours Holidays
11 months ago
Thank you for trusting us with so many holidays - we look forward to booking your excursion for 2026 with that excellent silver-level loyalty discount applied!
very dedicated and good service; everything worked out well; contours logistics agents actually managed to mitigate the problems I got by airline and airport who delayed my flight luggage for 2 days
Cass
Contours Holidays
11 months ago
Thanks very much for writing a review. Your luggage situation certainly became a bit of a race between couriers, and we're glad it worked out! Two days is quite long enough without an overnight bag...
Product reviews
Cass
Contours Holidays
11 months ago
We're so pleased to hear that. Thanks for writing a review!
Dyddiad y pryniant: 10/08/2025
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
11 months ago
Very helpful staff!
The issue with the credit card payment platform however needs to be resolved (description in previous section)
Cass
Contours Holidays
11 months ago
We're pleased our staff made a great impression and you enjoyed your holiday. Thank you for writing a review!
Product reviews
Cass
Contours Holidays
11 months ago
Thank you for providing such a detailed review of your walk. We're glad you enjoyed the experience and that our staff were excellent throughout. We regret the bizarre incompatibility issue with your card and our payment platform; we do take regular bookings from Belgian customers without the problem, so we're still not quite sure what went wrong here, but we apologise for the inconvenience and we'll definitely keep looking into it.
Everything was fine, from the initial contact through to the receipt of all the holiday information and then the experience of the accommodation and the transfer of luggage.
Cass
Contours Holidays
11 months ago
We're pleased to hear that! Thanks for writing a review.
Product reviews
Cass
Contours Holidays
11 months ago
Thank you for your feedback on the Isle of Wight Coast Path. We regret how extensive some of the detours on this trail have become this year especially; the sea really does have it in for the Isle of Wight! Hopefully some more scenic and longterm reliable official replacements will be implemented sometime soon.
poor choice of accommodations - b&bs are much better than hotels. Should have been aware of opening times for the finish point and advised prior to confirming dates. Booking process and communication...
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Cass
Contours Holidays
11 months ago
Thank you for writing a review. We're glad you enjoyed the John Muir Way and found our communication to be good.
Product reviews
Cass
Contours Holidays
11 months ago
Thank you for your in-depth feedback on our John Muir Way walking holiday.
We regret to hear that our choice of accommodations didn't meet your expectations. This particular trail is not truly rural like many of the others we offer, so the overnight offerings trend more towards hotels (and indeed chain hotels at certain stops like Queensferry) rather than B&Bs. That said, all of the accommodations we book are rated three stars and above.
Regarding off-trail activities, these are not part of our holiday package; our knowledge is focused specifically on the walking and overnights. We encourage our walkers to double-check the availability for any extra sights they plan to visit, and if you do have things like castles and sights in mind, please mention this when you book as this may help us tailor your holiday further.
We're glad to hear you enjoyed the trail overall! Thank you again for writing a review.
Excellent service. Everyone I worked with was very helpful and informative.
Cass
Contours Holidays
11 months ago
We're so pleased to hear that! Thanks for writing a review.
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Cass
Contours Holidays
11 months ago
Thanks for sharing your photo of the trail - that's a pretty iconic image of the tougher climbs on the trail! We're thrilled to hear our team were so responsive and helpful in the planning process of your holiday, and that it resulted in a great adventure for you. Thank you for writing a review!
We're happy you enjoyed your holiday! Thanks for leaving a review.
Product reviews
Cass
Contours Holidays
11 months ago
Thank you very much for flagging up those issues with the directions - we apologise if they led you astray, and we'll definitely look into that. We're glad you were able to find a taxi at short notice and that you enjoyed your trip on the whole. Thank you for writing a review.
Contours was a big help with lessening the hassle of booking lodging and luggage transfer along the trail, and communicating the details of each day to us. Some of the specifics were a little off...
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Cass
Contours Holidays
11 months ago
We're so glad you enjoyed your holiday and that our service worked well for you! Thank you for writing a review.
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Cass
Contours Holidays
11 months ago
We love your snaps - especially the (west) highland cows out in their natural habitat! Thanks for leaving a review.
Contours Holidays specialises in organising and delivering unforgettable adventures across the UK countryside. We support walkers and trail runners of all ages and abilities in discovering the very best rural trails in England, Scotland and Wales, utilising our expert knowledge and offering an unrivalled range of self-guided tours to choose from and customise.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Contours Holidays specialises in organising and delivering unforgettable adventures across the UK countryside. We support walkers and trail runners of all ages and abilities in discovering the very best rural trails in England, Scotland and Wales, utilising our expert knowledge and offering an unrivalled range of self-guided tours to choose from and customise.