How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Adolygiadau Contours Holidays

Arddangos pob 1,216 adolygiad

Cwsmer Dibynadwy

Dilyswyd gan Feefo

9 months ago

Great time had on the North Downs Way.

The email communication was responsive and helpful.

Cass

Contours Holidays

9 months ago

We're glad to hear you enjoyed the North Downs Way! Thank you very much for taking the time to leave a review.

Product reviews

Dyddiad y pryniant: 24/11/2024

Cwsmer Dibynadwy

Dilyswyd gan Feefo

9 months ago

some good aspects

those I spoke to were helpful. I wasnt pleased to be asked to pay another £70 given that the holiday was already expensive

Cass

Contours Holidays

9 months ago

Thank you for taking the time to write a review. We're glad to hear some aspects were good and that our staff were always helpful. If you could submit an in-depth feedback form via our website, we'll be sure to look into the negative aspects of your holiday. Thank you again.

Product reviews

Cass

Contours Holidays

9 months ago

Thank you for your thorough and honest review. Walking in December is certainly a challenge what with the short daylight hours, and we're sorry to hear you were benighted out on the trail. Mileages are drawn from the distance on the trail between each stop, excluding the walk from and to your accommodations in the morning and evening, and that may account for the discrepancy. We would love to look into this, however, alongside the issues with noise at some accommodations, so we'd be hugely appreciative if you could provide some extra detail via our in-depth feedback form. You can find it through the Members Area on our website.

Dyddiad y pryniant: 30/10/2025

Simon M.

Dilyswyd gan Feefo

GBR

10 months ago

What Simon M. said about Contours Holidays:

November Devon hike with dogs

Great communication. Well planned.

Cass

Contours Holidays

9 months ago

We're glad you enjoyed your walk! Thank you for writing a review.

Product reviews

Dyddiad y pryniant: 21/08/2025

Robert Johnson

Dilyswyd gan Feefo

10 months ago

What Robert Johnson said about Contours Holidays:

Brilliant Service

Cass

Contours Holidays

9 months ago

Thank you very much for leaving a comment - we're pleased you enjoyed your holiday.

Product reviews

Dyddiad y pryniant: 16/08/2025

Cwsmer Dibynadwy

Dilyswyd gan Feefo

10 months ago

Contours is a great walking holiday company

See previous comments

Cass

Contours Holidays

9 months ago

We're thrilled you think so! Thank you for trusting our services for multiple holidays.

Product reviews

Uploaded Media

Contours is a great walking holiday company

View all media (4)

Cass

Contours Holidays

9 months ago

Thank you for your thorough review - we're so glad to have provided a great service for you multiple times, and we're particularly glad you enjoyed this hike right in Contours' back yard! It's very much a favourite of ours. Thank you as well for sharing your lovely pictures. We particularly like that view across Bakewell. It really is a pretty town!

Dyddiad y pryniant: 13/10/2025

Cwsmer Dibynadwy

Dilyswyd gan Feefo

10 months ago

Cotswold Twin Centre Walk

Great service from Contours, highly recommend

Cass

Contours Holidays

10 months ago

Excellent news. We're excited to launch this new tour for the new year!

Product reviews

Dyddiad y pryniant: 17/10/2025

Laureen Rancier

Dilyswyd gan Feefo

CAN

10 months ago

What Laureen Rancier said about Contours Holidays:

Once in a lifetime holiday!

The service was excellent. Contours was quick to reply to our questions. When we made a few changes they were amiable to them and gave us direction and options.

Cass

Contours Holidays

10 months ago

We're glad our service was flexible and helpful! Thanks for writing a review; t's great to hear you enjoyed your holiday.

Product reviews

Dyddiad y pryniant: 10/09/2025

Stephen Hamnett

Dilyswyd gan Feefo

AUS

10 months ago

What Stephen Hamnett said about Contours Holidays:

South Downs Way

Detailed planning worked well. All information required was provided. Directions to accommodation very helpful. Guide books clear and informative

Cass

Contours Holidays

10 months ago

We're pleased to hear that! Thanks for writing a review.

Product reviews

Dyddiad y pryniant: 29/07/2025

Anne Williams

Dilyswyd gan Feefo

AUS

11 months ago

What Anne Williams said about Contours Holidays:

A stunning walk with comfort at the end of each day.

Communications and arrangements pre-trip were excellent; provision of materials at start was as expected and all bookings and transfers were in place as expected

Cass

Contours Holidays

11 months ago

We're pleased to hear that! Thanks for writing a review.

Product reviews

Dyddiad y pryniant: 24/04/2025

Colleen First

Dilyswyd gan Feefo

CHE

11 months ago

What Colleen First said about Contours Holidays:

Friendly people that made our Walking Tour memorable.

We opted for an 8 day walk of the West Highland Way. The information provided was, for the most part, exemplary. The accommodations were the best that were available (or so I assume), as some were...

Cass

Contours Holidays

11 months ago

Thank you for writing a review - we're so glad to hear you enjoyed the West Highland Way! We apologise for any inaccuracies regarding dinner options; we'll definitely look into those issues, and if you'd like to provide any further specifics via our in-depth feedback form, we'd be hugely grateful.

Product reviews

Dyddiad y pryniant: 29/08/2025

Not received a review invite?

Hadrian's Wall Short Break - West to East

View all media (1039)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Dysgwch fwy am Feefo

Contours Holidays Adolygiadau

East Devon - Dog FriendlyMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchGreat walking holiday with two dogs in late November. Hotels all worked well and were near the route. Bags all arrived each day with no problems. Map and walking routes were very scenic. Some tired...Read more

Northumberland Coastal PathMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchExcellent holiday very well organised by Contours

Limestone WayMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchThe Limestone Way walk was the latest in a series of walks we've undertaken with Contours. As with all our previous walks, the organisation of the walks was impeccable. Arrangements for the walks...Read more

Cotswold Twin CentreMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchThanks to Ben & Claire for their excellent support. It's been a really good week 👍🏻

DorsetMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchWhat an amazing experience! Communication with the Contours team was great from the get go. The package information was practical, informative and interesting while also being well laid out. The trek...Read more

South Downs Way West Reverse Special Amberley to WinchesterMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchGood and varied walk. Detailed arrangements all worked well. Accommodation generally very good.

South West CornwallMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchOur second walking holiday with Contours - and excellent again. The walk was as described in both the synopsis and the Cicerone guide and the accommodation, taxi transfers and meals were excellent.

West Highland WayMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchContours answered my initial inquiry quickly and professionally, and were quick to put together a rather last-minute tour package for us. All communications were clear, and our package contained the...Read more

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?