Lovely hotel in a beautiful location.
The staff were very helpful and polite but sometimes language was a problem. There were no instructions in the room for air con, telephone and often tea etc was...
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Product reviews
Dyddiad y pryniant: 23/09/2025
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 months ago
Very efficient and attentive customer service.
Product reviews
Amber
Citalia Holidays
8 months ago
Thank you for your feedback.
Your comments have been shared with the Product and Operations Managers.
We appreciate you taking the time to complete this survey, and look forward to welcoming you back for future holidays.
Best Wishes
Amber
Customer Experience
Excellent from the more senior staff, younger waiters a bit inexperienced and often cleared our breakfast table when we left it to collect more food/ drink
Excellent staff - prompt, timely contact and all arrangements, based on knowledgeable experience and feedback, were made quickly and efficiently. Everything went exactly to plan - no difficulties...
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Product reviews
Dyddiad y pryniant: 25/09/2025
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 months ago
Excellent service from Citalia However to maintain their professional standing in the tourist market they need to offer a better standard of accommodation in the resort of Santa Maria Di Castellabate...
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Amber
Citalia Holidays
8 months ago
Thank you for your feedback, i have shared your comments with our Product Manager to review.
We appreciate you taking the time to complete this survey and look forward to welcoming you back for future holidays.
Best Wishes
Amber
Customer Experience
Product reviews
Dyddiad y pryniant: 25/09/2025
0
Rhannwch
CT
Carol Tallett
Dilyswyd gan Feefo
8 months ago
What Carol Tallett said about Citalia Holidays:
As always everything ran smooth from start to finish when you book with Citalia you kept in informed the whole way through this is our sixth booking with them always been treated very well
First class hotel in terms of location, facilities and customer focus. Maintained to a high standard, staff friendly and efficient. Nothing too much trouble, nor requests too trivial. We would...
We visited nearly all the sites we wanted to see but had virtually no time to spend at any of the due to the intense travel schedule. Also, the hotel choices could all do with review/revising.
Amber
Citalia Holidays
8 months ago
Thank you for taking the time to complete this survey.
I have shared your feedback with our Product and Operations Managers to review.
We take all feedback seriously and hope to welcome you again for future holidays.
Best Wishes
Amber
Customer Experience
As the UK’s Italy holiday specialists, we have been helping guests discover the real Italy for over 90 years. From the tranquil Tuscan countryside to the legendary lakes, our Italy experts strive to tailor make your dream Italian escape. Our experience and expertise, coupled with our attention to detail and personal touch, has allowed us to continually deliver unforgettable holidays for our guests and win multiple industry awards.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
As the UK’s Italy holiday specialists, we have been helping guests discover the real Italy for over 90 years. From the tranquil Tuscan countryside to the legendary lakes, our Italy experts strive to tailor make your dream Italian escape. Our experience and expertise, coupled with our attention to detail and personal touch, has allowed us to continually deliver unforgettable holidays for our guests and win multiple industry awards.