Hotel really nice. Very clean and very friendly and helpfull staff. Transfers to and from the airport excellent. Flights with TUI not recommended. Squeezed in like sardines in a can!!! We had been...
Booking was a revelation. My agent, Linda Kulke, gave me 3 iterations of a suggested holiday within minutes, giving details of hotels, flights , dates. Impressive! The plan was good and the actual...
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Product reviews
Amber
Citalia Holidays
8 months ago
Thank you for your feedback.
Your comments have been shared with our Product Manager to review.
We appreciate you completing this survey and look forward to welcoming you back in future.
Best Wishes
Amber
Customer Experience
Arrangements made by Citalia were excellent. Communication timely and informative
Hotel Grand De La Ville Excellent. Rooms good and clean, food very good
Staff very efficient and happy to answer any questions about the area and travel.
Product reviews
Amber
Citalia Holidays
8 months ago
Thank you for your feedback and photos!
We are thrilled you enjoyed your holiday and look forward to welcoming you back in future.
Best Wishes
Amber
Customer Experience Manager
Dyddiad y pryniant: 28/09/2025
0
Rhannwch
MH
Margaret Hickman
Dilyswyd gan Feefo
8 months ago
What Margaret Hickman said about Citalia Holidays:
I felt that Citalia was always there to help whenever there was a query.
We were quite worried when France were going to strike concerning air traffic control the day we were coming home. The lady I...
We have used Citalia many times before, great service. Booking the holiday was easy with many options of flight times and dates. A private transfer from the airport to our hotel, nice and easy....
Very well organised trip. The combination of Bologna and Lake Como was superb and Citalia suggested 2 great hotels especially the Grand Hotel Menaggio on the shore of Lake Como. The transfers from...
Call it 3.5/5 I did not feel that I was getting full attention. Prompt and full responses can make a client feel well looked after. See also comments on other matters.
Amber
Citalia Holidays
8 months ago
Thank you for your feedback.
We take all comments seriously and I have shared your survey with the wider team.
We appreciate you taking the time to complete this survey and hope to welcome you back for future holidays.
Best Wishes
Amber
Customer Experience
As the UK’s Italy holiday specialists, we have been helping guests discover the real Italy for over 90 years. From the tranquil Tuscan countryside to the legendary lakes, our Italy experts strive to tailor make your dream Italian escape. Our experience and expertise, coupled with our attention to detail and personal touch, has allowed us to continually deliver unforgettable holidays for our guests and win multiple industry awards.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
As the UK’s Italy holiday specialists, we have been helping guests discover the real Italy for over 90 years. From the tranquil Tuscan countryside to the legendary lakes, our Italy experts strive to tailor make your dream Italian escape. Our experience and expertise, coupled with our attention to detail and personal touch, has allowed us to continually deliver unforgettable holidays for our guests and win multiple industry awards.