How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Citalia Holidays Adolygiadau

http://www.citalia.com/

EXCEPTIONAL

Service

4.8

/5

Product

4.6

/5

5

4

3

2

1

596

106

20

5

1

728

ratings over the past year

Arddangos pob 15,230 adolygiad

Cwsmer Dibynadwy

10 years ago

Booking for holiday to Tuscany coast

Very good customer service very helpful when booking. Just wish such a high charge was not levied for single rooms

Dyddiad y pryniant: 12/01/2016

0

Cwsmer Dibynadwy

10 years ago

Excellent friendly & efficient service

This was an additional booking to one already booked online recently. The service could not have been better. I would certainly recommend Citalia & use them again.

Dyddiad y pryniant: 13/01/2016

0

TC

Trusted Customer

10 years ago

What Trusted Customer said about Citalia Holidays:

Experts in making lovely holidays

The telephone service is not pressured and they are happy to talk through options and alternatives.

Dyddiad y pryniant: 11/01/2016

0

Cwsmer Dibynadwy

10 years ago

Liguria trip

Easy to use website. Very quick

Dyddiad y pryniant: 18/01/2016

0

TC

Trusted Customer

10 years ago

What Trusted Customer said about Citalia Holidays:

Made booking on line ,rang in to ask about seat reservations on our .flight and the lady fixed it there and then. We are making a return visit to the hotel and this was noted on our booking.

Dyddiad y pryniant: 12/01/2016

0

Cwsmer Dibynadwy

10 years ago

Lake Garda - here we come!

The website was very easy to access with all information clear and easy to understand. Booking was quick and easy too. Conformation came through straight away with a more detailed email the next day....