Very pleased with the service. The type of room we required wasn't available on the internet so rang for assistance. They did the booking and checked with the hotel to find if the room was...
On-line booking failed on submission and then attempts to resolve the position by phone were slow and inconclusive. After a week, Citalia has taken our money but has not confirmed if the holiday is...
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Raghavendra Singh
Citalia Holidays
10 years ago
Dear Citalia Customer.
Firstly I would like to apologies for the inconvenience cause to your booking experience. I have reported this error the web team.
When we have a failed web we have to follower a few process that can take time as we want to make sure every element of your holiday is correct. So again sorry for the time taken to confirm your booking.
We wish you a lovely holiday to the Grand Smeraldo Beach in Sardinia.
Went to this hotel Last year, only fault would be the long transfer from catania , thought we would book the flight into palermo, citalia are flexible with this, and we're very helpful to hopefully...
The person I was dealing with, Antonia Coppolella, always rang me back with answers very quickly and followed up on any queries I raised. She seemed very knowledegable about the hotels I was...
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Dyddiad y pryniant: 17/01/2016
0
Rhannwch
TC
Trusted Customer
10 years ago
What Trusted Customer said about Citalia Holidays:
Always professional, quick and personal. always use Citalia when booking for Italy. Only ever had one dodgy hotel and a no show on a taxi transfer, but they dealt with that wonderfully.
Dyddiad y pryniant: 18/01/2016
0
Rhannwch
TC
Trusted Customer
10 years ago
What Trusted Customer said about Citalia Holidays:
As the UK’s Italy holiday specialists, we have been helping guests discover the real Italy for over 90 years. From the tranquil Tuscan countryside to the legendary lakes, our Italy experts strive to tailor make your dream Italian escape. Our experience and expertise, coupled with our attention to detail and personal touch, has allowed us to continually deliver unforgettable holidays for our guests and win multiple industry awards.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
As the UK’s Italy holiday specialists, we have been helping guests discover the real Italy for over 90 years. From the tranquil Tuscan countryside to the legendary lakes, our Italy experts strive to tailor make your dream Italian escape. Our experience and expertise, coupled with our attention to detail and personal touch, has allowed us to continually deliver unforgettable holidays for our guests and win multiple industry awards.