I didn’t receive my watch & the customer service is very poor. After numerous emails. They have informed me that this will take another 30 days to investigate to which I think is appalling. I should...
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Inez Croll
Chris Elli
5 years ago
Hello, I understand you are dealing with one of our customer service team with regards to this and hopefully a resolution is reached shortly.
Hello,We ship 1000s of watches each week and try our best to ensure every order is on time, unfortunately transit issues do occasionally occur. We apologise for any inconvenience caused to you by the missing shipment. I understand someone from the Customer Service team has been dealing with your situation and has clearly communicated that a refund was being processed for you due to unavailable stock for a replacement shipment. We hope you are happy with the resolution that was reached.
I bought this watch as a gift for a friend who loves the design of most guess watches. I originally found this watch on Macy’s website, went to purchase and it was not in stock. I checked Guess.com...
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Product reviews
Dyddiad y pryniant: 19/02/2021
0
Rhannwch
DW
Donna Wishart
Dilyswyd gan Feefo
5 years ago
What Donna Wishart said about Chris Elli:
Very fast service, excellent products, very easy to deal with. I shall definitely order from them again.
Product reviews
Dyddiad y pryniant: 16/02/2021
0
Rhannwch
IK
Ivaylo Kostov
Dilyswyd gan Feefo
Pernik
5 years ago
What Ivaylo Kostov said about Chris Elli:
Excellent service, fast delivery, everything was fine, thank you.
they were nice, but the receipt/item specification could be more detailed. quite vague.
Product reviews
Inez Croll
Chris Elli
5 years ago
We are sincerely sorry that this has happened. Please be assured it is highly unusual and we apologise it happened to you. We ship 1000s of watches each week and try our best to ensure every order is 100% correct and on time. We apologise for any inconvenience caused to you by the incorrect delivery. We hope you will forgive us for this unusual oversight.
Dyddiad y pryniant: 20/01/2021
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
5 years ago
Very prompt service, good communication and happy with my purchase.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.