On querirying my policy on renewal I found they had not insured what I asked for last year and charged me extra.
Explained to the girl on the phone and came back with a ridiculous quote for the...
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Martin
Brooks Braithwaite
4 years ago
Good Morning, thank you for taking the time to leave a review. We always strive to provide a consistently excellent service, and it's great to hear that your policy is dealt with in a professional manner. We note that there was an issue last year. Please do contact us if you wish to take this matter further or if you are happy with the conclusion? If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.
0
Rhannwch
MG
Miss Louise Gott
Dilyswyd gan Feefo
4 years ago
What Miss Louise Gott said about Brooks Braithwaite:
👌🏻
Great service been with pet plan 6 years al aye fab service.
Martin
Brooks Braithwaite
4 years ago
Good Afternoon, thank you for taking the time to leave a review. We always strive to provide a consistently excellent service, and it's great to hear that your policy is dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.
0
Rhannwch
MY
Mrs Joy Yeates
Dilyswyd gan Feefo
Coventry
4 years ago
What Mrs Joy Yeates said about Brooks Braithwaite:
Excellent customer service; they were happy to suspend my policy during the height of the Covid pandemic during lockdown as I was unable to work, & quickly resolve any issues you may have.
Martin
Brooks Braithwaite
4 years ago
Good Morning, thank you for taking the time to leave a review. We always strive to provide a consistently excellent service, and it's great to hear that you are satisfied with your policy. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
4 years ago
Yes
Good service, prompt
Martin
Brooks Braithwaite
4 years ago
Good Afternoon, thank you for taking the time to leave a review. We always strive to provide a consistently excellent service, and it's great to hear that you are satisfied with your cover. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.
0
Rhannwch
MS
Mrs Susan Silvers
Dilyswyd gan Feefo
4 years ago
What Mrs Susan Silvers said about Brooks Braithwaite:
It explained the cover I required very well
The website was easy to understand
Alison
Brooks Braithwaite
4 years ago
Good Morning, thank you for taking the time to leave a review. We always strive to provide a consistently excellent service, and it's great to hear that you are satisfied with your cover. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.
0
Rhannwch
MB
Mrs Jane Barden
Dilyswyd gan Feefo
4 years ago
What Mrs Jane Barden said about Brooks Braithwaite:
Had this cover for 9 years, only claimed once but was really easy experience. Staff well knowledgeable and helpful!
Martin
Brooks Braithwaite
4 years ago
Good Morning, thank you for taking the time to leave a review. We always strive to provide a consistently excellent service, and it's great to hear that you are satisfied with your policy. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.
0
Rhannwch
MM
Miss Gaia Musotti
Dilyswyd gan Feefo
4 years ago
What Miss Gaia Musotti said about Brooks Braithwaite:
Very helpful
Martin
Brooks Braithwaite
4 years ago
Good Morning, thank you for taking the time to leave a review. We always strive to provide a consistently excellent service, and it's great to hear that your policy is dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
4 years ago
Really quick and well priced
Really helpful and good price
Martin
Brooks Braithwaite
4 years ago
Good Morning, thank you for taking the time to leave a review. We always strive to provide a consistently excellent service, and it's great to hear that you are happy with your insurance policy. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.
0
Rhannwch
MB
Mr John Byers
Dilyswyd gan Feefo
Lockerbie
4 years ago
What Mr John Byers said about Brooks Braithwaite:
Can't imagine using anyone else
Efficient knowledgeable and friendly. Were able to sort everything out in one quick call.
Alison
Brooks Braithwaite
4 years ago
Good Morning, thank you for taking the time to leave a review. We always strive to provide a consistently excellent service, and it's great to hear that your policy is dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
4 years ago
Great.
They are always easy to get hold of and polite and friendly
Information is prompt and ready when I need it
Ciaran
Brooks Braithwaite
4 years ago
Good Morning, thank you for taking the time to leave a review. We always strive to provide a consistently excellent service, and it's great to hear that your policy is dealt with in a professional manner. If you ever need to get in touch please feel free to call us on 0345 070 1064, we are open Monday - Friday, 09:00 - 17:15.
Providing quality insurance cover for a wide range of pet businesses including dog walkers, pet sitters, groomers, kennels and catteries. Covers a wide range of species including dogs, cats and small mammals. Brooks Braithwaite are animal-risk management specialists, please contact us to discuss your insurance needs.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Providing quality insurance cover for a wide range of pet businesses including dog walkers, pet sitters, groomers, kennels and catteries. Covers a wide range of species including dogs, cats and small mammals. Brooks Braithwaite are animal-risk management specialists, please contact us to discuss your insurance needs.