Thank you so much for your lovely review! We're really glad to hear that your order arrived on time and that you were happy with how it looked and tasted. It means a lot to us that everything was just as you expected.
We truly appreciate your support and look forward to baking for you again soon. Thank you! 🎂
Good and they have lots of lovely cake and cupcake and chocolate brownie
Product reviews
bakerdays
bakerdays
4 months ago
Thank you so much for your lovely review! It really means a lot to us that you’ve been ordering from us since your daughter was a baby, and that she’s nearly 5 now — time flies! We’re honoured to have been part of her birthday celebrations with the cupcakes for school.
How special that you’re now ordering a cake to celebrate your grandad’s 70th as well. Milestone moments like that are exactly what we love being part of.
Thank you again for your continued support over the years — we truly appreciate it and look forward to baking for your family again! 🎂
Thank you so much for your lovely review! We're delighted to hear the cake looked exactly like the picture and that you found it absolutely delicious. It's wonderful to know the ordering process was easy and that your cake arrived right on time.
We truly appreciate your support and look forward to creating another cake for you in the future!
the person I spoke to on the telephone was very nice and polite
Product reviews
bakerdays
bakerdays
4 months ago
Thank you for your review and for letting us know. We’re sorry to hear that your order was delivered to a different address on your crescent. Based on what you mentioned, it sounds like the postcode may have been entered incorrectly somewhere along the process.
We’re glad the order still reached someone nearby, but we understand how this could be confusing or inconvenient. If you’re happy to, please feel free to contact our support team as sales@bakerdays.com with your order details so we can double-check the address information and help prevent this from happening again in the future.
Dyddiad y pryniant: 23/01/2026
0
Rhannwch
KK
Katarzyna Kufel
Dilyswyd gan Feefo
5 months ago
What Katarzyna Kufel said about bakerdays:
Quick reply to help
Product reviews
Marielle
bakerdays
5 months ago
We’re very sorry to hear that you were disappointed with your recent order.
Please could you contact us directly at sales@bakerdays.com with your order details? We’ll be happy to check this for you and review the concerns raised.
Thank you for bringing this to our attention, and we look forward to resolving this with you.
Going back-and-forth for an order that failed to be delivered was quite frustrating. When the refund finally did arrive, I found out from checking my bank - not from being told by Bakerdays.
Product reviews
Marielle
bakerdays
5 months ago
Thank you for your feedback. We’re very sorry to hear about your experience and understand how frustrating this must have been.
This is certainly not the level of service or communication we aim to provide. We would really appreciate the opportunity to look into this further and make things right for you.
Please could you contact our team directly at sales@bakerdays.com
with your order details so we can assist you personally?
We look forward to hearing from you and resolving this for you as quickly as possible.
Dyddiad y pryniant: 22/01/2026
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
5 months ago
Excellent
Product reviews
Casey
bakerdays
5 months ago
Thanks for the great review — it means a lot to us! Until your next one 💛
We’re really sorry to hear this and understand how disappointing it must have been, especially for such an important 90th birthday. That’s certainly not the experience we want for our customers, particularly when a timed delivery has been paid for. Please contact us at sales@bakerdays.com so we can look into what happened and do our best to make this right for you.
The bakerdays website makes it simple to create your own special design of cake. Choose a size and flavour, then add your special message! If you order before 2pm, we can deliver your cake the next working day, virtually anywhere in the UK. All of our letterbox cakes come complete with candles and balloons and our large cakes come with a cake slicer.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The bakerdays website makes it simple to create your own special design of cake. Choose a size and flavour, then add your special message! If you order before 2pm, we can deliver your cake the next working day, virtually anywhere in the UK. All of our letterbox cakes come complete with candles and balloons and our large cakes come with a cake slicer.