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AXA Insurance - Ireland Adolygiadau | Adolygiadau Gwasanaeth Cwsmeriaid ar gyfer https://www.feefo.com/reviews/axa-ireland | Feefo

Cwsmer Dibynadwy

Dilyswyd gan Feefo

9 years ago

Efficient, friendly service and advice

I dealt with an agent named Andrew who was very helpful and knowledgeable. He spoke slowly and clearly. I had dealt earlier with another agent who spoke too fast and matter of fact.

Paul Monks

AXA Insurance - Ireland

9 years ago

Hi Catherine,

Thank you for your feedback. I will pass it along to the team.

Kind Regards

Paul

0

TC

Trusted Customer

Dilyswyd gan Feefo

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

content with prce but praying it will be reduced next year

an explanation outlining the reasons for the price of motor insurance was not given, not the fault of the AXA staff member.

Paul Monks

AXA Insurance - Ireland

9 years ago

Hi Martin,

We appreciate the time you have taken to leave your feedback.　

Across the Irish Insurance Industry, premiums have risen due to a number of factors. A sustained increase in the number of personal injury claims, higher court awards, and the collapse of Setanta Insurance, have all contributed to this.

At AXA we are dedicated to keeping our expenses down, using cost effective vehicle repairers and fighting fraud. However, personal injury claims are very high, and despite our on-going efforts to minimise cost, all premiums have gone up this year.　

We really appreciate your custom and would like to take this opportunity to thank you for taking a policy with AXA .

Kind Regards

Paul

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

9 years ago

good staff, doubtful pricing approach.

Person dealing with this was very professional and helpful. I was obviously disappointed to see such insurance increases having a perfect record of no accidents or points for many years, and still...

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

9 years ago

Too expensive.

Too expensive and absolutely no regard given for long term customers or consistently safe drivers. You reach max no claims discount after 5 years but should keep reducing down with every year down to...

Paul Monks

AXA Insurance - Ireland

9 years ago

Hi Derek,

We appreciate the time you have taken to leave your feedback.　

Across the Irish Insurance Industry, premiums have risen due to a number of factors. A sustained increase in the number of personal injury claims, higher court awards, and the collapse of Setanta Insurance, have all contributed to this.

At AXA we are dedicated to keeping our expenses down, using cost effective vehicle repairers and fighting fraud. However, personal injury claims are very high, and despite our on-going efforts to minimise cost, all premiums have gone up this year.　

We really appreciate your custom and would like to take this opportunity to thank you for your loyalty to AXA and for renewing your policy with us.　

Kind Regards

Paul

Paul Monks

AXA Insurance - Ireland

9 years ago

Hi Derek,

We appreciate the time you have taken to leave your feedback.　

Across the Irish Insurance Industry, premiums have risen due to a number of factors. A sustained increase in the number of personal injury claims, higher court awards, and the collapse of Setanta Insurance, have all contributed to this.

At AXA we are dedicated to keeping our expenses down, using cost effective vehicle repairers and fighting fraud. However, personal injury claims are very high, and despite our on-going efforts to minimise cost, all premiums have gone up this year.　

We really appreciate your custom and would like to take this opportunity to thank you for your loyalty to AXA and for renewing your policy with us.　

Kind Regards

Paul

0

TC

Trusted Customer

Dilyswyd gan Feefo

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

waiting policy documents and disc

21st Sept I am still waiting for my insurance disc and policy document. Payment was made and drawn down by Axa 12th Sept to commence cover 15th Sept 2016.

Paul Monks

AXA Insurance - Ireland

9 years ago

Hi Breda,

Thank you for your feedback. We are still waiting on your no claims bonus document to arrive. I have issued you with a 14 day temporary certificate and disc in the meantime.

Kind Regards

AXA Insurance.

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Cwsmer Dibynadwy

Dilyswyd gan Feefo

9 years ago

Friendly efficient staff

0

TC

Trusted Customer

Dilyswyd gan Feefo

Dublin

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Great Service

Very easy to deal with & very helpful

0

TC

Trusted Customer

Dilyswyd gan Feefo

Swords

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Excellent

Excellent service with good price. Thank u. Keep it up.

0

TC

Trusted Customer

Dilyswyd gan Feefo

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Not as good as they use to be

Surprise increase of over 21% which was reversed on phone call BUT I got 2 certificates issued arrived in the same day. 1 for reversed amount 610 and 1 for original 730. Rang the office. No help...

0

TC

Trusted Customer

Dilyswyd gan Feefo

Balbriggan

9 years ago

What Trusted Customer said about AXA Insurance - Ireland:

Value for money

I'm very pleased to do business with AXA they have friendly and helpful staff to make everything easy and simple to their customers and they offer good value for money. I didn't even check other...

0