Hi there, Daryl.
Thank you for taking some time to leave us your feedback.
It's nice to hear that you've receive a great service along with the price being good.
Take care,
Adam,
AXA Customer Service Team.
0
Rhannwch
PW
Pauline Williams
Dilyswyd gan Feefo
LL34 6HB
1 year ago
What Pauline Williams said about AXA Insurance:
Very helpful best customer service, I have ever had from a car insurance co
I called a few times as changed my car, staff were very helpful and polite
Adam
AXA Insurance
1 year ago
Hi there, Pauline.
Thank you for taking some time to leave us your feedback.
It's lovely to hear that when you've called to change your car on the policy you've received a very helpful and polite service. If you need any assistance in the future, we're here to help.
Take care,
Adam,
AXA Customer Service Team.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
Services
Very good service thank you 10 out of 10
Adam
AXA Insurance
1 year ago
Hi there,
Thank you for leaving us your feedback on your experience.
It's lovely to see that you've received a very good service during your time with us. If you need any help in the future, feel free to get in touch.
Best wishes,
Adam,
AXA Customer Service Team.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
Clear and precise process
Very clear explanation of the cover with quick and simple transactions.
Adam
AXA Insurance
1 year ago
Hi there,
Thank you for leaving us some feedback on your experience.
It's nice to see that you've found the explanations of cover clear and that the transaction was simple to do.
Best wishes,
Adam,
AXA Customer Service Team.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
Good service
Adam
AXA Insurance
1 year ago
Hi there,
Thank you for leaving us some feedback on your experience.
It's great to hear that you've received a good service during your time with us during your renewal. If you need any help in the future, feel to get in touch.
Best wishes,
Adam,
AXA Customer Service Team.
0
Rhannwch
MC
Michelle Crank
Dilyswyd gan Feefo
Shropshire
1 year ago
What Michelle Crank said about AXA Insurance:
Renewal
Good reliable insurance company with plenty of notification on renewal and costs. Very happy with the service you have given so far.
Gary
AXA Insurance
1 year ago
Hi Michelle,
Thanks for renewing with us again.
Have a lovely weekend,
Gary
AXA Customer Service Team
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
Excellent Service
Easy and accommodating with negotiations.
Gary
AXA Insurance
1 year ago
Thanks for renewing your policy with us again.
I hope you have a lovely weekend,
Gary
AXA Customer Service Team
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
AXA Insurance Brilliant Customer Service
Absolute Brilliant Customer Service, Customer service agent very polite and helpful and went beyond and above to help
Gary
AXA Insurance
1 year ago
Thanks for renewing your policy with us again.
It's good to see you had such a high level of customer service from us.
Take care,
Gary
AXA Customer Service Team
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
Pathetic,disorganised,rubbish.Highly dissapointed
Well considering we are still waiting for our repairs to start after 7 winter months and having a large hole in utility floor.We were unable to get into back garden until last month,when the hole was...
Read more
Gary
AXA Insurance
1 year ago
Hello,
I'm so sorry to see this and I apologise for any delays you've seen with the claim and the service you've received, this isn't how we want you to feel.
I've passed your message to the correct team and asked that you're contacted to discuss things further.
I hope you're able to get things resolved soon.
Take care,
Gary
AXA Customer Service Team
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
Major house repair claim
Axa were excellent but performance of the loss adjuster whom they appointed was more mixed
Kimberley Morgan
AXA Insurance
1 year ago
Hello,
Thanks so much for taking the time to leave us your feedback!
This feedback helps us to improve the products & services that we offer, so we really appreciate your input.
Thanks for choosing us this year!
Have a good day and please get in touch anytime you need us.
Best wishes,
Kim
AXA Customer Service Team
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.