The renewal process was straightforward and the price was competitive. Plenty of notice given, should I have wanted to cancel and/or shop around.
Gary
AXA Insurance
1 year ago
Hi Liam,
Thanks for renewing your policy and sending those comments across.
Have a fantastic day,
Gary
AXA Customer Service Team
0
Rhannwch
LS
Lee Simpson
Dilyswyd gan Feefo
PONTEFRACT
1 year ago
What Lee Simpson said about AXA Insurance:
All Good
Very smooth experince
Gary
AXA Insurance
1 year ago
Hello Lee,
I'm pleased to see your renewel was processed smoothly for you.
Take care,
Gary
AXA Customer Service Team
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
ok
Gary
AXA Insurance
1 year ago
Thanks for renewing your policy.
We really do appreciate your custom.
Best wishes,
Gary
AXA Customer Service Team
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
Axa are , i suppose like any other insurance firms, good at taking your money but when it comes to helping out the small guy and not making a lot of money your lawyers are not interested just like...
Read more
Adam
AXA Insurance
1 year ago
Hi there,
I'm really sorry to hear of the experience you've had during your time with us and apologise that you feel no help has been given. If you do still need any help with this or help in the future, you can follow this link to our contact us page and we can take a look for you - https://www.axa.co.uk/contact-us/home-insurance/.
I've also ensured that your dissatisfaction and feedback with this has been logged on our internal system.
Thank you,
AXA Customer Service Team
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
Very Happy
Vey helpful , Answer all my queries with understanding Thank you
Gary
AXA Insurance
1 year ago
Thanks for your lovely comments.
I'm pleased we were able to help.
Take care,
Gary
AXA Customer Service Team
0
Rhannwch
RG
Robert green
Dilyswyd gan Feefo
Reading
1 year ago
What Robert green said about AXA Insurance:
99
Very good service
Gary
AXA Insurance
1 year ago
Hi Robert,
I'm pleased to see you've been happy with the service we offer.
Best wishes,
Gary
AXA Customer Service Team
0
Rhannwch
JB
Jennifer Brown
Dilyswyd gan Feefo
Middlewich
1 year ago
What Jennifer Brown said about AXA Insurance:
Total reliability insurance
I feel confident that when/if I require your services I will get quick reliable help
Very important
Gary
AXA Insurance
1 year ago
Hi Jennifer,
Thanks for your wonderful comments.
Take care,
Gary
AXA Customer Service Team
0
Rhannwch
AP
Andrew Poulton
Dilyswyd gan Feefo
Bath
1 year ago
What Andrew Poulton said about AXA Insurance:
Excellent.
Friendly helpful and understanding
Gary
AXA Insurance
1 year ago
Hi Andrew,
Thanks for renewing your policy with us again.
Have a lovely day,
Gary
AXA Customer Service Team
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
Very happy with AXA insurance
Easy, efficient, plenty of renewal reminder time for automatic renewal
Gary
AXA Insurance
1 year ago
Hi and thanks for your lovely comments.
Have a lovely day,
Gary
AXA Customer Service Team
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
Contactable
It was reasonably easy to discuss with someone my concerns.
Adam
AXA Insurance
1 year ago
Hi there,
Thank you for taking some time to leave us your feedback.
I'm glad to hear that you've found it reasonably easy to be able to contact us when you've had concerns. If you need any help in the future, feel free to get in touch.
Take care,
Adam,
AXA Customer Service Team.
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.