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Adolygiadau Avventure bellissime srl

TC

Trusted Customer

Dilyswyd gan Feefo

Chicago

8 years ago

What Trusted Customer said about Avventure bellissime srl:

Efficient, Reliable, & Beautiful Tours make this company a winning choice

From the beginning the company was great at getting back with responses to our group's questions in a timely manner. They were very honest about what was included in the trip and transparent about...

Aleksandra

Avventure bellissime srl

8 years ago

Thank you so much for your 5-star detailed review of your trip with our company. We feel really happy to read this is was a beautiful and wonderful experience for your family. We will certainly forward your comments to everyone involved with your trip - hotel managers, our office personnel, all the drivers and guides. We truly appreciate your comments and your recommendation and we hope to welcome you to Italy again in the future. Thank you for choosing Avventure Bellissime!

Product reviews

Aleksandra

Avventure bellissime srl

8 years ago

Thank you so much for your 5-star detailed review of your trip with our company. We feel really happy to read this is was a beautiful and wonderful experience for your family. We will certainly forward your comments to everyone involved with your trip - hotel managers, our office personnel, all the drivers and guides. We truly appreciate your comments and your recommendation and we hope to welcome you to Italy again in the future. Thank you for choosing Avventure Bellissime!

Dyddiad y pryniant: 23/05/2018

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

8 years ago

The service was good. They generally handled the logistics well and the radios were an excellent way to hear the guide.

Aleksandra

Avventure bellissime srl

8 years ago

Thank you for your comments - we understand that overall you are satisfied with the tour and booking process. Thank you for your reservation!

Product reviews

Dyddiad y pryniant: 04/06/2018

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

8 years ago

Venice Grand Tour

All of our guides were fun and knowledgeable. Skip the line was GREAT! We love learning about things as we travel and our three tours in Venice helped enrich our experience tremendously! We thought...

Aleksandra

Avventure bellissime srl

8 years ago

Thank you so much for the 5-star feedback about our combo tour of three tours of Venice - we are very pleased you are satisfied with the experience as our tours allowed you to learn many interesting facts about Venice and added more value to your holiday. Thank you for booking with us!

Product reviews

Dyddiad y pryniant: 08/06/2018

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

8 years ago

Very Nice Tours, Very Knowledgeable, Enjoyable

I liked going direct. It was fairly easy to find them at the meeting spot but they really need to have a sign on a post where they stand. Once a few people are in front of them you have no idea that...

Aleksandra

Avventure bellissime srl

8 years ago

Dear Client, thank you for your feedback. It seems that overall you are satisfied with the tours since you gave us 4 stars. Our meeting point is located at the entrance to the Royal Garden, just 100 m from St Mark's square therefore the location is very central and easy to find. We meet at the main entrance next to the a big iron gate. Our meeting point assistant has a brown sign with our logo and tour name written on it. Naturally we are in peak season so there are a lot of people checking in hence we strongly recommend arriving early, at least 15 min before tour departure time. We are not responsible for flight delays, this is beyond our control. Spots are booked for a specific tour and date and last minute changes may not be feasible unless we can resell your original spots in order to move you to the following day ( if available). We normally offer coming on stand by as there is always someone who is a no show - in such case it is possible to accommodate you as it seems was the case of your booking. I understand that all three tours met your expectations and the price was acceptable. Thank you for booking with us!

Best regards

Aleksandra

Sales Dept

Product reviews

Dyddiad y pryniant: 22/05/2018

0

TC

Trusted Customer

Dilyswyd gan Feefo

8 years ago

What Trusted Customer said about Avventure bellissime srl:

The Ghost tour was about as boring as I could have imagined. I did not get much info at all about whether there were actual ghosts in and around the city of Venice. I thought the woman was sweet but...

Aleksandra

Avventure bellissime srl

8 years ago

Dear Client, We are sorry to read your expectations were not completely met. Our guide has been with our company for over ten years - she is an experienced and knowledgeable professional and receives many positive reviews online. The full name of the tour is Venice ghost and legends tour. I don't know the details of your previous trips or what type of tours you attended in the past. Consider that not all the countries are the same - ghost tours that run in for example Scotland are completely different than tours operated in Italy. Tours operated in Anglo-Saxon countries like UK or USA often concentrate on the scary part and include going underground at cemeteries or similar locations. Venice is a completely different reality and has a different story to tell - our tour includes the Hidden Venice - we explore the narrow alleys, small campi ( squares - some of them are built above old cemeteries), less touristy parts of Venice. We include several ghost legends like for example the tale of Marco Polo's wife. Our guides are aware of the tour itinerary and include all the stories advertised on the website. I presume you read our full tour description online, correct? Periodically we run checks on how our guides perform and we didn't see anything amiss about your guide's performance on tours. II understand you simply had different expectations likely based on your previous travel experiences in different countries. Best regards, Aleksandra Sales Dept

Product reviews

Aleksandra

Avventure bellissime srl

8 years ago

Dear Client, We are sorry to read your expectations were not completely met. Our guide has been with our company for over ten years - she is an experienced and knowledgeable professional and receives many positive reviews online. The full name of the tour is Venice ghost and legends tour. I don't know the details of your previous trips or what type of tours you attended in the past. Consider that not all the countries are the same - ghost tours that run in for example Scotland are completely different than tours operated in Italy. Tours operated in Anglo-Saxon countries like UK or USA often concentrate on the scary part and include going underground at cemeteries or similar locations. Venice is a completely different reality and has a different story to tell - our tour includes the Hidden Venice - we explore the narrow alleys, small campi ( squares - some of them are built above old cemeteries), less touristy parts of Venice. We include several ghost legends like for example the tale of Marco Polo's wife. Our guides are aware of the tour itinerary and include all the stories advertised on the website. I presume you read our full tour description online, correct? Periodically we run checks on how our guides perform and we didn't see anything amiss about your guide's performance on tours. II understand you simply had different expectations likely based on your previous travel experiences in different countries. Best regards, Aleksandra Sales Dept

Dyddiad y pryniant: 26/05/2018

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

8 years ago

A must-do tour from Florence!

The tour was awesome! One of our favorite things we did while staying in Florence!

Aleksandra

Avventure bellissime srl

8 years ago

Thank you for your positive feedback about our Tuscany your - we are very pleased to read it was an awesome experience and we hope you will book new tours with us again in the future!

Product reviews

Dyddiad y pryniant: 21/05/2018

0

TC

Trusted Customer

Dilyswyd gan Feefo

8 years ago

What Trusted Customer said about Avventure bellissime srl:

a very enjoyable tour

Very clear instructions to find them at the pick up spot, very nice area to tour and pictures. Willing to stop for washrooms etc. Picked a good spot for lunch, good priced Guide fluent in English

Aleksandra

Avventure bellissime srl

8 years ago

Thank you for your positive comment and 5-star rating for the private trip to the Dolomites. We are glad you enjoyed exploring the Dolomites with our company!

Product reviews

Dyddiad y pryniant: 09/06/2018

0

TC

Trusted Customer

Dilyswyd gan Feefo

Durban, South Africa

8 years ago

What Trusted Customer said about Avventure bellissime srl:

Enjoyable day excursion

From the start the whole experience was very professional. The driver / host was on time, extremely courteous and knowledgeable with a good sense of humour. The trip was well planned and the sites...

Aleksandra

Avventure bellissime srl

8 years ago

Thank you for the 5-star feedback about our small group tour to Tuscany. We are very pleased all went smoothly and you are satisfied with the experience and our driver-guide's manners and knowledge. Thank you for choosing Avventure Bellissime!

Product reviews

Dyddiad y pryniant: 19/05/2018

0

TC

Trusted Customer

Dilyswyd gan Feefo

8 years ago

What Trusted Customer said about Avventure bellissime srl:

Great trip

They did a great job customizing a semi-private 2 week tour of Italy. They arranged for a private car transfer to take us to and pick us up from 2 out of the way family ancestor villages where we...

Aleksandra

Avventure bellissime srl

8 years ago

Thank you for your feedback - we are very pleased it was a great trip. All our packages can be customized to suit your requirements! Info on what is featured in our local tours is available on our website - we include direct links in our brochure and contracts when you book so that you can view full tour descriptions. We appreciate your recommendation and we hope you will travel with us again in the future!

Product reviews

Dyddiad y pryniant: 15/05/2018

0

TC

Trusted Customer

Dilyswyd gan Feefo

8 years ago

What Trusted Customer said about Avventure bellissime srl:

Booked the trip wth viator so unable to rate the customer service properly. However would have been great if an email or text message was sent a day prior to the tour to confirm that the tour was...

Aleksandra

Avventure bellissime srl

8 years ago

Thank you for your feedback - it looks like the tour name is not showing correctly. Our request was referring to the Custom Private Portofino, Santa Margherita and coastal sightseeing from Milan you arranged with our sales team - it looks like you are referring to a different tour which was not booked with us. Could you provide your feedback regarding the custom trip, please?

TC

Trusted Customer

8 years ago

Had a great experience booking my Portofino and Santa Margherita trip directly with Marianna who was prompt in her email responses. She was also helpful in organising my private tour.

Product reviews

Dyddiad y pryniant: 22/05/2018

0

Avventure bellissime srl Adolygiadau

Venice Tours - Grand Day Tours of VeniceMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchThe guide was knowledgeable and friendly, and conducted the tour at a comfortable pace.

Venice Tours - Grand Tour of VeniceMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchAs previously stated... our tours were outstanding!

Original Venice Ghost and Legends Walking TourMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchBoring and uninteresting and too pricey. Had to leave the tour

Private Tuscany Chianti Wine & Hill Towns TourMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchAmazing tour! One of our favorite things we did during our stay in Italy!

Private Venice Dolomites and Cortina TourMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchVery clear instructions to find them at the pick up spot, very nice area to tour and pictures. Willing to stop for washrooms etc. Picked a good spot for lunch, good priced Guide fluent in English

Semi-Private12-Day Magic Of Italy Vacation PackageMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchExcellent decision for what we wanted. This was my first trip to Italy. A little hectic with just 3 overhights in Rome and 2 overnights in each other place.

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