The service I received was excellent. The website was easy to use, and the ordering a simple process to follow. A clear confirmation and response to the order. The two rings arrived well packaged...
Received the order in great time beautifully wrapped and presented. Fast email response to my query as well.
Product reviews
Dyddiad y pryniant: 14/12/2015
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
10 years ago
The web service was good and easy to use but sadly I didn't think the quality of the 2 bracelets I bought were up to standard. I gave one bracelet to my daughter and she wore it once and it broke. ...
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Astrid & Miyu
Astrid and Miyu
10 years ago
Hi,
Thank you for you feedback. We sincerely apologise for this unpleasant experience. Our jewellery is delicate yet by all means the bracelet shouldn't have broken.
We aim to make all our customers happy and to provide top quality product, therefore we are really sorry for this incident.
We will email you personally to resolve this issue.
Delivery, CS experience (Dutch postal service made a mistake and Astrid & Miyu CS rectified it), package was good.
Astrid & Miyu
Astrid and Miyu
10 years ago
Hi,
Thanks for your feedback. We hope that you are enjoying your Cast a spell earrings and Pink Martini earrings. Wear them everyday for stylish look or glam them up for nighttime to give your outfit an extra sparkle.
Best wishes,
Astrid & Miyu Team
HI,
Thank you for your feedback. We aim to make all our customers happy and we are delighted to hear how much you love your new pieces. We hope that the Eye See You necklace will not only bring you luck but also true happiness.
We wish you exciting, successful and happy New Year from the whole Astrid & Miyu Team!
HI,
Thank you for your feedback. We hope that your pieces arrived just on time for Christmas. We are sure that these rings look fabulous on you. :)
We wish you exciting, successful and happy New Year from the whole Astrid & Miyu Team!
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