Ades is the African Food and Drinks store of choice in the United Kingdom with free Home Delivery and Click & Collect.
Service
4
/5
5
4
3
2
1
78
41
16
7
18
160
ratings over the past year
Arddangos pob 502 adolygiad
Cwsmer Dibynadwy
1 year ago
Not so satisfied with major foods ordered for
My yam flour was leaking from the bottom inspite of it being well packed.
Some items were missing even after a call for an alternative from the store team.
Such a waste of time on the call then...
Read more
Customer Service Team
Ades Foods
1 year ago
Thank you for your feedback, and we sincerely apologize for the inconvenience caused. Regarding the yam flour, could you please assist us by sending a picture of the item to websupport@adesfoods.com? This will help us provide further assistance on the matter.
As for the missing items, our team did try to contact you but couldn’t reach you at the time. By the time we received your callback, the order had already been collected by our delivery agent, making an exchange impossible. Rest assured, you were not charged for those items.
We appreciate your understanding.
0
Rhannwch
MT
Michael Turney
1 year ago
Jesuloba
Ades Foods
1 year ago
Thank you for the positive review
0
Rhannwch
Cwsmer Dibynadwy
1 year ago
It’s a hit or miss with Ades online shopping
Please refund me the difference in the price of honey beans you sent me.
Customer Service Team
Ades Foods
1 year ago
Thank you for bringing this to our attention! We’re pleased to inform you that your refund has already been processed, and you should have received it by now. If you have any issues or need further assistance, please don’t hesitate to reach out to us. 😊
0
Rhannwch
ML
Morine Nji Neh Lum
1 year ago
Jesuloba
Ades Foods
1 year ago
Thank you for the positive review
0
Rhannwch
Cwsmer Dibynadwy
1 year ago
Jesuloba
Ades Foods
1 year ago
Thank you for the positive review
0
Rhannwch
Cwsmer Dibynadwy
1 year ago
Jesuloba
Ades Foods
1 year ago
Thank you for the positive review
0
Rhannwch
Cwsmer Dibynadwy
1 year ago
Jesuloba
Ades Foods
1 year ago
Thank you for the positive review
0
Rhannwch
OO
Olufunmi Olayinka
1 year ago
What Olufunmi Olayinka said about Ades Foods:
excellent Service!
Prompt and excellent service. Easy to use website.
Jesuloba
Ades Foods
1 year ago
You can say that again. Thank you for the great feedback and review
0
Rhannwch
PI
Pak Itali
London
1 year ago
What Pak Itali said about Ades Foods:
Four-Star Average
Could be better.
Customer Service Team
Ades Foods
1 year ago
Thank you for your feedback. We’re sorry to hear that your experience could have been better. We are always open to improvement and would love to hear more about the areas where you think we can enhance our services.
Please feel free to send us an email at websupport@adesfoods.com, and let us know how we can serve you better. Your input is important to us.
We look forward to hearing from you.
Best regards,
Ades Online Team
Ades is the African Caribbean retail and wholesale Cash and Carry of choice in the United Kingdom. We continue to increase our product range of quality foods and drinks sold at very competitive prices to embrace a wider market..
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Ades is the African Caribbean retail and wholesale Cash and Carry of choice in the United Kingdom. We continue to increase our product range of quality foods and drinks sold at very competitive prices to embrace a wider market..