We used Metro Storage at N1 for my company's office and tech good. It was very easy to access, and communicating with the team was always easy. Always felt safe and secure. Thank you, Metro.
Simon Burnett
Metro Storage
2 years ago
Thank you so much for your kind review - we really appreciate it! delighted we could be of service and we hope to see you back at Metro in the future....
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
2 years ago
Amazing service
Amazing service, would highly recommend!
Simon Burnett
Metro Storage
2 years ago
Really appreciate your 5 star review.....thank you very much!
0
Rhannwch
SD
Summer Dunbar
Dilyswyd gan Feefo
London
2 years ago
What Summer Dunbar said about Metro Storage:
Exceptional storage company
This service was exceptional and the self storage is very easy and user friendly. It is a family run business and you are treated with personal attention and any issues are dealt with immediately and...
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Simon Burnett
Metro Storage
2 years ago
Delighted we could help with your storage needs and thank you so much for leaving us such a review - it really is appreciated and we will ensure that our whole team gets to read it. We hope we can help you again if you ever have need for storage again in the future!
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
2 years ago
We over paid and the accounts are still not clear to me and basic questions not answered. it's definately not 'gone above and beyond'. My stuff were being moved to the smaller unit without even...
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Simon Burnett
Metro Storage
2 years ago
Not very helpful leaving a one star review with no justification. If you cant be bothered to explain why you are not happy there is not a lot we can do to try and rectify the situation for you....which is frustrating as we work very hard to provide a good customer service to our customers...something that has been verified by the large no of 4 and 5 star reviews we have.
Simon Burnett
Metro Storage
2 years ago
We have reached out to you via Laura in Accounts and Gaius in Operations so we have gone above and beyond to try and resolve your issues. I notice that you haven't responded to my comments from 20th Feb...........disappointing
0
Rhannwch
BI
Billy
Dilyswyd gan Feefo
2 years ago
What Billy said about Metro Storage:
Maybe for New Customers, a welcome pack (PDF), with details of what I needed to know,
ie: can you go to your storage at any time when the shutters are down,
Each Metro Store could have a dedicated...
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Simon Burnett
Metro Storage
2 years ago
Many thanks for your review. We always send out a store specific welcome guide to new customers once they have completed the sign up process. It would appear you didnt receive yours...we will certainly look into this for you.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
2 years ago
Very helpful team on the ground! Very flexible and easy to get the admin done. Happy with the service!
Simon Burnett
Metro Storage
2 years ago
Delighted we could assist you with your storage needs and we really appreciate your 5 stars - thank you!
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
2 years ago
Gauis, the person who attended me was very nice and helpful. Always with a
Gauis, the person who attended me was very nice and helpful. Always with a smile in his face and solving all my questions and problems.
Simon Burnett
Metro Storage
2 years ago
Thank you so much for the 5 star review and we will certainly make sure Gaius gets to see it. Delighted we could be of service...........
0
Rhannwch
OO
Olayinka Ojo Oladokun
Dilyswyd gan Feefo
Islington
2 years ago
What Olayinka Ojo Oladokun said about Metro Storage:
Exceptional service
Simon Burnett
Metro Storage
2 years ago
We really appreciate your 5 star review - thank you!
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
2 years ago
Very clean and good organised storage
Staff and specially Gaius are very helpful and friendly. I appreciate the storage for the cleanliness and good organized system to get in
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
2 years ago
Excellent
Everything was well explained, on time and efficient. The refund was processed on time and there was a note posted to me to thank for the business. All exceptional, it was surprising to me how well...
Metro Storage is all about providing you, the customer, with a secure, clean and welcoming storage environment. No long, laborious mission statement. Just a high quality self storage service.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Metro Storage is all about providing you, the customer, with a secure, clean and welcoming storage environment. No long, laborious mission statement. Just a high quality self storage service.
