We had spoken to customer services prior to placing the order and were reassured that if the product was not what we wanted we could return without question. The order was placed easily via the...
Přečíst další
Craig Eyre
YPO
10 years ago
Thank you for your review,
I am pleased to hear that you were happy with the items that you received. We do offer a 12 month 'no quibble' returns guarantee on all of our stock items so if you do ever need to return anything you can.
I often find it difficult to find the product I am looking for when shopping online and using the search tool.
Craig Eyre
YPO
10 years ago
Thank you for your feedback,
Your comments have been passed to our I.T. team who will look into this further.
Kind regards
Craig
E-Comms Team
Recenze produktu
Datum nákupu: 29/04/2016
0
Sdílet
Důvěryhodný zákazník
10 years ago
Online ordering easy to use
Craig Eyre
YPO
10 years ago
Thank you for your review,
I am happy to see that you find our online ordering service easy to use.
Kind regards
Craig
E-Comms Team
Recenze produktu
Datum nákupu: 09/05/2016
0
Sdílet
Důvěryhodný zákazník
10 years ago
The delivery of the items is easy to check due to the emails received advising when an order will be delivered. Overall very good service
Craig Eyre
YPO
10 years ago
Thank you for your review,
It is good to see that you are happy with the ease in which you can check the delivery of your order. I am pleased that you find our overall service very good.
Thank you for your feedback. I have left you a voicemail message so if you could contact myself directly I will be happy to look further into this issue for you.
I am pleased to see that you think YPO is Excellent value for money.
Kind regards
Craig
E-Comms Team
Recenze produktu
Datum nákupu: 09/05/2016
0
Sdílet
TC
Trusted Customer
Preston
10 years ago
Co říká Trusted Customer o YPO:
Overall pleased with YPO we have ordered from them for many years and for the majority of our ordering however, we did note on our order the dates school would be closed and it arrived during the...
Přečíst další
Craig Eyre
YPO
10 years ago
Thank you for your feedback,
I am pleased that you are happy with YPO overall but it does appear that there are some issues which need resolving.
Firstly allow me to apologise for the delivery received within the holiday period. We always try to update your account with holiday delivery information when it is provided. It seems on this occasion that information was missed. If you would like to you can drop us an email at contactus@ypo.co.uk with your delivery date information and we will be more than happy to update this for you at any time.
In relation to the discontinued items, a substitution is almost always supplied, especially with items of this nature. your comments have been forwarded to our Quality Assurance team who will look into this further.
Kind regards
Craig
E-Comms Team
Datum nákupu: 20/05/2016
0
Sdílet
TC
Trusted Customer
Redcar
10 years ago
Co říká Trusted Customer o YPO:
Always quick and easy to order and fast delivery. Good prices too.
Craig Eyre
YPO
10 years ago
Thank you for your review,
I am happy to see you find it quick and easy to order through YPO and that you like our fast delivery.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.