YPO are very good and their prices are on the whole very competitive. There is however, one thing that I would say they are not good at and that is looking at the messages that you can leave when...
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Cathy Hubbard
YPO
10 years ago
Thank you for the feedback. We are pleased to hear that your find our prices competitive.
A message has now been placed on your account to highlight any delivery messages on your order. In relation to the delivery confirmation, this is a generic message which goes out depending when the order was received, but as a general rule, we don't deliver to Primary Schools during the holidays, unless you inform us that your are open.
If you have any further queries, please do not hesitate to contact our Customer Service Team on 01924 834834 or contactus@ypo.co.uk.
Orders always delivered on time as promised. Order confirmation ahead of delivery is useful.
Cathy Hubbard
YPO
10 years ago
Thank you for your review Helen. It's great to hear that our order and delivery services have been useful to you; and that you find our products to be of good quality.
Many thanks
Cathy
E-Comms Team
Recenze produktu
Cathy Hubbard
YPO
10 years ago
Thank you for your feedback. Your comments have been forwarded onto our Quality Assurance Team.
Many thanks
Cathy
E-Comms Team
Datum nákupu: 04/05/2016
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TC
Trusted Customer
10 years ago
Co říká Trusted Customer o YPO:
some of the external delivery drives are not suitable for visitng school as they can be rude to the children. looking for items on the website is difficult, searchs on each word you entred, could do...
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Cathy Hubbard
YPO
10 years ago
Thank you very much for your feedback. Further to my telephone conversation with Nicola, I confirm that the details relating to the driver have been forwarded onto the courier company, who will look into this further. In addition, the feedback relating to website has been forwarded to our IT department.
The delivery speed has improved a lot for postal orders. The online ordering is fantastic - this particular order worked well, however I did have a big problem with the last one I tried to process. ...
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Craig Eyre
YPO
10 years ago
Thank you for your review,
I am pleased that you are happy with our speed of delivery. Our standard orders are usually delivered within 3-5 working days now.
If you have any further issues when using the website please give us a call or drop us an email at contactus@ypo.co.uk and we will look into what is happening.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.