Hi, I am sorry you are not happy with the size of the maggots, they are usually very fresh and nice and plump with good feed sacks. If you do place another order please can you give the office a call and I will personally check your order to make sure the maggots are a good size and see if we can sort something extra for you. Kind regards, Willy Worms
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Sdílet
CU
Customer
7 years ago
Datum nákupu: 03/04/2018
Co říká Customer o Willy Worms:
Great service, they keep me right up to date with my order & delivery time information, bait was also of a very good quality. I will definitely be ordering from them again 🎣
I have already sent an email to the company regarding my disappointment in their service. They charged me £4.99 for next day delivery and it took 5 days for them to arrive. They claimed their...
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Chris
Willy Worms
7 years ago
Hi, Thank you for your feedback. You placed your order on Friday 30th of March which is a bank holiday. No couriers work on Bank Holidays not even the Royal mail. The next available shipping day was Easter Monday again this was a bank holiday and therefore we could not ship your order. We shipped your order out on Tuesday and it was delivered the next working day on Wednesday. We do have a count down timer on the website stating when your order will be delivered and there is also a note at checkout stating your delivery date. We are working very hard to try and make this more clearer for customers. We are sorry for the confusion. With regards to the worms you ordered 40g of Medium Dendrobaenas, our worms weigh on average between 1.2 and 1.4 grams so in the packet there should have been between 25 and 30 worms. We will send another packet out free of charge on Monday for you to make up for any inconvenience. Kind regards, Willy Worms
We are a family run business that has been breeding and growing worms since 1997. Over the years we have built a reputation of providing the best quality worms for fishing in the UK. Our aim is to provide the largest selection of fishing baits combined with a simple and enjoyable shopping experience.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
We are a family run business that has been breeding and growing worms since 1997. Over the years we have built a reputation of providing the best quality worms for fishing in the UK. Our aim is to provide the largest selection of fishing baits combined with a simple and enjoyable shopping experience.