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Recenze společnosti Willy Worms

https://willyworms.co.uk/
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Výjimečná
Služba
4.8
/5
Produkt
4.6
/5

5

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2

1

779

78

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10

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906

hodnocení za poslední rok

Zobrazení všech 8,458 recenzí
CU
Customer
7 years ago
Datum nákupu: 01/04/2018
Co říká Customer o Willy Worms:
Excellent service
Fast and efficient at a good price...
0
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Důvěryhodný zákazník
7 years ago
Datum nákupu: 30/03/2018
I have already sent an email to the company regarding my disappointment in their service. They charged me £4.99 for next day delivery and it took 5 days for them to arrive. They claimed their...

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Chris
Willy Worms
7 years ago
Hi,
Thank you for your feedback.  You placed your order on Friday 30th of March which is a bank holiday. No couriers work on Bank Holidays not even the Royal mail. The next available shipping day was Easter Monday again this was a bank holiday and therefore we could not ship your order. We shipped your order out on Tuesday and it was delivered the next working day on Wednesday. We do have a count down timer on the website stating when your order will be delivered and there is also a note at checkout stating your delivery date. We are working very hard to try and make this more clearer for customers. We are sorry for the confusion. With regards to the worms you ordered 40g of Medium Dendrobaenas, our worms weigh on average between 1.2 and 1.4 grams so in the packet there should have been between 25 and 30 worms. We will send another packet out free of charge on Monday for you to make up for any inconvenience.
Kind regards,
Willy Worms
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CU
Customer
7 years ago
Datum nákupu: 27/03/2018
Co říká Customer o Willy Worms:
1st Class Service
The usual high standards that I have come to expect as the norm from Willy Worms. Good products delivered when promised. Even the delivery driver wished me luck when I use the worms.
Recenze produktu

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Důvěryhodný zákazník
7 years ago
Datum nákupu: 25/03/2018
brilliant service. arrived on time and bait was as fresh as expected :0)
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Důvěryhodný zákazník
7 years ago
Datum nákupu: 28/03/2018
Good service, good product......
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0
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CU
Customer
7 years ago
Datum nákupu: 28/03/2018
Co říká Customer o Willy Worms:
Poor quality worms
I have used Willy Worms for a number of years and the service has been excellent. The recent delivery of green dendros was disappointing. The worms were all lethargic and some dead. They were not...

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Chris
Willy Worms
7 years ago
Hi Mr Bartrum,

Thank you for your feedback. I am sorry there was an issue with the green worms and as promised we sent out a replacement batch free of charge. In an ideal situation we would like to make sure all the worms are green before we ship them however sometimes the demand exceeds supply and we had to send some out freshly mixed. This meant it would take time for the worms to eat the nutrient and to go green. Hopefully the replacement worms will now be green and sorry for any inconvenience caused.

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CU
Customer
7 years ago
Datum nákupu: 28/03/2018
Co říká Customer o Willy Worms:
Excellent services I wouldn't buy my worms anywhere else
Recenze produktu

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CU
Customer
7 years ago
Datum nákupu: 28/03/2018
Co říká Customer o Willy Worms:
top service
a good service and on time would recomend and use again
Recenze produktu

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CU
Customer
7 years ago
Datum nákupu: 28/03/2018
Co říká Customer o Willy Worms:
Very good service ,keep it up, will be using you again
First time buyer, just great packaging well, delivery on time, what more can I say, Product is just as expected can’t wait to try it out Thanks a lot
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CU
Customer
7 years ago
Datum nákupu: 28/03/2018
Co říká Customer o Willy Worms:
Goods arrived on time and as ordered
0
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O Willy Worms
We are a family run business that has been breeding and growing worms since 1997. Over the years we have built a reputation of providing the best quality worms for fishing in the UK. Our aim is to provide the largest selection of fishing baits combined with a simple and enjoyable shopping experience.
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01757 618 549
Baxter Hall Farm, Long Drax, Selby, West Yorkshire, YO8 8NH, United Kingdom
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O Willy Worms
We are a family run business that has been breeding and growing worms since 1997. Over the years we have built a reputation of providing the best quality worms for fishing in the UK. Our aim is to provide the largest selection of fishing baits combined with a simple and enjoyable shopping experience.