Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Wightlink Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/wightlink | Feefo

Zobrazení všech 7,542 recenzí

Trevor

1 year ago

Datum nákupu: 16/01/2024

Co říká Trevor o Wightlink:

Excellent journey across the Solent

Everything run on time and the crew on board were great

Charlotte

Wightlink

1 year ago

Hello Trevor, Thank you for your review. I am pleased to hear that your experience with Wightlink was so positive and you enjoyed your sailing with us. We look forward to seeing you onboard again soon.

Recenze produktu

Rory

1 year ago

Datum nákupu: 18/01/2024

Co říká Rory o Wightlink:

Day trip

On time and efficient dog area very unfriendly

Charlotte

Wightlink

1 year ago

Hello Rory, Thank you for your feedback. I am sorry you found the pet area unfriendly. For the comfort of all customers, we have designated pet friendly areas on board all of our ferries. These areas generally consist of hard furnishings for the purpose of hygiene and cleanliness, to ensure that our teams on board can keep the areas clean. Thank you once again for your feedback. We do hope you will visit again soon.

Tracy

1 year ago

Datum nákupu: 14/01/2024

Co říká Tracy o Wightlink:

Almost perfect one trip

I walk with two crutches and I did have a suitcase, the trip to the mainland from the Island was perfect, I was offered help from the staff with my case and at the mainland end was perfect help off...

Přečíst vše

Charlotte

Wightlink

1 year ago

Dear Tracy, thank you for your feedback. I am glad to hear your outbound journey with us was so positive and you found the staff to be helpful. My apologies that you did not have the same experience on your return journey. Please do feel free to ask any member of staff for assistance and they will be more than happy to help you. Thank you again for your review, we do appreciate you sharing this with us.

Recenze produktu

jacqueline

1 year ago

Datum nákupu: 18/01/2024

Co říká jacqueline o Wightlink:

Service excellent ,on time ,and crew polite and helpful . Been traveling to island on wight link for over 15 years as l once lived there now l travel regular for a break . And meet with friends

Charlotte

Wightlink

1 year ago

Dear Jacqueline, Thank you for your review. We're very happy to hear your travel with Wightlink was a great experience and I do hope we continue to provide this service when we next welcome you onboard.

Recenze produktu

Důvěryhodný zákazník

1 year ago

Datum nákupu: 20/01/2024

Good day out.

Everything went perfectly well and we enjoyed the experience.

Charlotte

Wightlink

1 year ago

Hello, I am pleased to see that you enjoyed your experience whilst travelling with Wightlink. Thank you for your feedback.

Recenze produktu

Důvěryhodný zákazník

1 year ago

Datum nákupu: 20/01/2024

Easy way to travel

Very helpfull on the phone, professional and extremely good staff at both terminals

Charlotte

Wightlink

1 year ago

Good afternoon, Thank you for your review. I am pleased to hear that your overall experience from booking with us over the phone to travelling with Wightlink was so positive. Thanks again and we look forward to welcoming you onboard again soon.

Recenze produktu

Ian

1 year ago

Datum nákupu: 17/01/2024

Co říká Ian o Wightlink:

Helpful staff

The staff were very helpful in putting me on a ferry earlier than booked (due to an urgent dental appointment on the mainland}.

Charlotte

Wightlink

1 year ago

Hello Ian, Thank you for your review. I am glad that your experience travelling with Wightlink was a good one and you found the team to be helpful in accommodating you on an earlier crossing. I hope your appointment went well and we look forward to welcoming you onboard again soon.

Recenze produktu

Důvěryhodný zákazník

1 year ago

Datum nákupu: 14/01/2024

Well organised, on time, clean, friendly, it is always a pleasure travelling with Wightlink

Charlotte

Wightlink

1 year ago

Hello, I am glad that your experience travelling with Wightlink was a good one and you found our teams to be helpful and friendly. Thank you for taking the time to share your review.

Recenze produktu

Shirley

1 year ago

Datum nákupu: 15/01/2024

Co říká Shirley o Wightlink:

Nothing to add very good

Very good staff always polite and helpful,

Charlotte

Wightlink

1 year ago

Hello Shirley and thank you for your review. We're very happy to hear that you find the staff to be so helpful and polite when travelling with us here at Wightlink. We look forward to welcoming you onboard again soon.

Richard

1 year ago

Datum nákupu: 20/01/2024

Co říká Richard o Wightlink:

As dog owners we love St Faith which we we're on, but on Victoria of Wight we feel like second class citizens where all the non dog owners have comfortable seating with nice views and the dog owners...

Přečíst vše

Charlotte

Wightlink

1 year ago

Hello Richard, Thank you for taking the time to share your feedback. I am sorry your experience wasn't as expected on Victoria of Wight. For the comfort of all customers, we have designated pet friendly areas on board all of our ferries. These areas generally consist of hard furnishings for the purpose of hygiene and cleanliness. Thank you once again and we do hope you will visit again soon.

Neobdržel/a jste pozvánku k recenzi?

O Wightlink

Wightlink provide an award-winning ferry service between the Isle of Wight and Hampshire, bringing 4.3 million people together every year. With three convenient routes and eight well-equipped ferries, we connect you with loved ones, business meetings, holidays, tradespeople, festivals, deliveries, wildlife and everything in between. We’re true believers that your getaway starts on board, which is why we’ve fitted our ferries to the highest standards. Relax under the warm Solent sun on our outside decks, let the kids roam free in our play areas and taste some of the Isle of Wight’s finest food and drink in our cafés.

Přečíst vše

03339997333

Gunwharf Terminal, Gunwharf Road, Portsmouth, Hampshire, PO1 2LA, United Kingdom

Zobrazit všechna média (507)

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Wightlink

Portsmouth - Fishbourne routeVíce recenzí pro tento výrobek (2,899)Prohlédnout si stránku výrobku

Portsmouth - Fishbourne routeVíce recenzí pro tento výrobek (2,899)Prohlédnout si stránku výrobkuBecause they give a great service

Portsmouth - Fishbourne routeVíce recenzí pro tento výrobek (2,899)Prohlédnout si stránku výrobkuMost convenient route to visit the Gunwharf shopping centre.

Portsmouth - Fishbourne routeVíce recenzí pro tento výrobek (2,899)Prohlédnout si stránku výrobkuThe service is good, apart from a long gap in the late evening timetable. The prices are still extortionate (more per sea mile than anywhere else in Europe).

Lymington - Yarmouth routeVíce recenzí pro tento výrobek (1,639)Prohlédnout si stránku výrobkuEasy to park, quick, pretty crossing, lots to see

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?