Recenze společnosti Wightlink

Hello James, Thank you for your review. We're very happy to hear your travel with Wightlink was a great experience and look forward to welcoming you onboard again soon.

Dear Mary, Thank you for taking the time to share this with us. We're glad that you were able to get on the next available crossing after missing your scheduled one. Our teams will always help where they can so pleased to see that they could be so accomodating. See you again soon.

Hello Conor and thank you for your review. We're very happy to hear your travel with Wightlink was a great experience and look forward to welcoming you onboard again soon.

Hello and thank you for your review. We're pleased to hear that you enjoyed your experience when travelling with Wightlink. We hope to see you onboard enjoying the views again soon!

Hello and t hank you for your review. I am glad that your overall experience travelling with Wightlink is so positive every time you sail with us. I am also pleased to see that you found our teams to be helpful and friendly and a good selection to choose from in the cafe. We look forward to seeing you onboard again soon.

Dear Philippa, I am sorry that you feel this way and for the service received when calling through to our Contact Centre. I appreciate you sharing this as we are always looking for ways we can improve. I do hope if you choose to travel with us again, we can provide a more enjoyable experience.

Hello Lynne, Thank you for your review. I am glad that your experience travelling with Wightlink is so positive from the booking process to travelling with us. We look forward to seeing you onboard again soon.

Hello Jon, thank you for your feedback. We are very pleased to hear that your overall experience with us is positive however, would like to apologies that you find the fares to be higher than expected. Wightlink uses Flexi-Pricing, which means that prices for a particular crossing may increase in line with demand for that crossing. Our fares also reflect the cost of running our service (which is not subsided). The sooner you book, the more likely you are to pay a lower fare and fares will generally get higher the closer you get to the sailing date, particularly during busier times. Please do also keep an eye on our website under the 'offers' tab for ideas on ways to save. We look forward to welcoming you onboard again soon.

Hello and thank you for your feedback. We understand that it may be frustrating to find that a fare is higher than expected, and would like to explain the background to it. We use Flexi-Pricing, which means that prices for a particular crossing may increase in line with demand for that crossing. Our fares also reflect the cost of running our service (which is not subsided). The sooner you book, the more likely you are to pay a lower fare and fares will generally get higher the closer you get to the sailing date, particularly during busier times. We are sorry that you do find the cost high however I hope the above helps explain how the pricing works. Thank you again for your review.

Dear Ann, Thank you for your review. We're very happy to hear your travel with Wightlink was a great experience on both legs of your journey and we look forward to welcoming you onboard again soon.