Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

White & Sons Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/white-sons | Feefo

Zobrazení všech 172 recenzí

Trusted Customer

7 years ago

Datum nákupu: 22/03/2018

Co říká Trusted Customer o White & Sons:

Fantastic service...

We purchased our property recently with White and Sons, after joining the chain very late on. Bethany, James and Stephanie all ensured everything ran smoothly and we managed to complete 6 weeks after...

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Jennie

White & Sons

7 years ago

Thank you very much. I have passed on your comments to the Horley team, who were very pleased to hear your feedback. Really pleased everything went through so quickly.

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Trusted Customer

7 years ago

Datum nákupu: 05/04/2018

Co říká Trusted Customer o White & Sons:

Daniel has always been helpful and approachable and I will recommend as well as cobtact them in future if I want to sell the property.

Jennie

White & Sons

7 years ago

Thank you very much for your feedback, Daniel will be extremely pleased to hear your comments. We very much hope we can help you again in the future.

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Trusted Customer

Horley

7 years ago

Datum nákupu: 28/03/2018

Co říká Trusted Customer o White & Sons:

Unprofessional and rude

I found that once the survey had taken place and I needed to find out costs to repair issues highlighted by an independent surveyor, the branch manager James Richards was unprofessional, rude and had...

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Jennie

White & Sons

7 years ago

Thank you very much for taking the time to leave feedback on your recent experience with us. We pride ourselves on offering outstanding customer service, an example of which you received from Stephanie, so we are obviously very disappointed with some of your comments.

We will always act with our clients best interests at heart during any negotiations and where possible always try to achieve an outcome which is favourable for all involved. We are therefore sorry that you feel this wasn’t the case.

If we can be of any assistance to you in the future we would of course be more that pleased to help you.

Trusted Customer

7 years ago

If you wish to follow up with me direct to understand the unprofessional approach taken by one of your employees, pls send me an email address to which I can forward my details. I assume you train your staff to work to a code of conduct and review this with documented evidence.

Jennie

White & Sons

7 years ago

Hello Mr Broughton,

Of course we would welcome the opportunity to discuss this matter further. Please send your details to jennie.fundell@whiteandsons.co.uk in the first instance. Thank you.

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Trusted Customer

7 years ago

Datum nákupu: 28/02/2018

Co říká Trusted Customer o White & Sons:

A profesessional and honest service. Nothing too much trouble.

Jennie

White & Sons

7 years ago

Thank you very much for taking the time to leave such a wonderful review. We are very pleased we could help, thank you for choosing us.

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Trusted Customer

7 years ago

Datum nákupu: 21/03/2018

Co říká Trusted Customer o White & Sons:

Excellent house buying experience

White and Sons were a great estate agent to deal with both when looking for houses and actually purchasing a properties from them. They always had time for us when asking questions in particular...

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Jennie

White & Sons

7 years ago

Thank you very much for the wonderful feedback on our selling and buying service. I shall pass on your comments to Dan, I'm sure it will brighten his day. Thank you once again.

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Důvěryhodný zákazník

7 years ago

Datum nákupu: 15/03/2018

I sold my house through White's. From the off, staff were helpful, friendly but most importantly professional. Prior to selling my house I rented it out and used White's to manage the letting over...

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Jennie

White & Sons

7 years ago

We are extremely pleased that we were able to assist you with letting and selling. We aim to provide a consistent, professional service across all departments, we are therefore delighted to receive your comments.

Thank you for the recommendation.

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Důvěryhodný zákazník

7 years ago

Datum nákupu: 23/03/2018

very professional service

Philip at dorking branch kept us up-to-date and always answered any questions we had.If he was not in the office he always phoned me back as soon as he was back.He gave us a very professional service...

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Jennie

White & Sons

7 years ago

Thank you for the glowing review, I shall pass on your comments to Philip. It's feedback such as this that makes it all worthwhile, as you say, when sometimes the process isn't easy. So pleased all concluded successfully.

Thank you once again, really appreciated.

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Trusted Customer

7 years ago

Datum nákupu: 30/01/2018

Co říká Trusted Customer o White & Sons:

we gave this rating because we find Whites and Sons were helpful

Jennie

White & Sons

7 years ago

Thank you very much, we are extremely pleased we were able to help with your purchase, we hope you'll be very happy.

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Trusted Customer

7 years ago

Datum nákupu: 26/01/2018

Co říká Trusted Customer o White & Sons:

Excellent estate agents, I wouldn't hesitate to recommend

We bought and sold through white and sons, kirsty, dan, Mike, martin and the whole team at the Reigate office deserve a medal. They really worked hard, going above and beyond what I thought a regular...

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Jennie

White & Sons

7 years ago

It really does make our day to hear such wonderful words, thank you very much.

So pleased we were able to help you move in to the house of your dreams.

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Trusted Customer

7 years ago

Datum nákupu: 12/02/2018

Co říká Trusted Customer o White & Sons:

Excellent client relationship

Tom was a real terrier in making this sale happen. He kept us fully informed at all times and in spite of the difficult market conditions found us at least 3 purchasers. When matters down the chain...

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Jennie

White & Sons

7 years ago

Thank you very much, Tom was extremely pleased to hear such a glowing review. Moving home can be a difficult process, we find communication and determination is the key.

Very pleased we were able to help you reach a successful conclusion - congratulations.

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O White & Sons

Established in 1817 White & Sons are an award winning independent estate agent with offices in Reigate, Dorking, Horley & Oxted. The firm is a forward thinking business which uses cutting edge technology backed by 200 years of experience to assist with the buying, selling and renting process. The senior management team are all qualified property professionals who offer a range of expertise unequalled by any local firm. They successfully lead a team of experts, who provide a complete range of professional services to farmers, landowners as well as assisting with buying, selling, managing and letting land and homes. The firm has departments covering: *Estate Agents & Property Consultants *Lettings & Management *Commercial Property *Block Management *Agricultural & Rural Services *Professional Valuations *Planning Consultants *Land & New Homes Whether you are buying, selling, renting or need advice on planning, management or agricultural property, trust in the value of our experience.

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01306 887654

104 High Street, Dorking, Surrey, RH4 1AZ, United Kingdom

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