I still have to go through with this tour to answer this question.
I have traveled previously, so I.can say service is good.
One criticism, I can say is tipping cost is an out of pocket expense for...
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Amanda Bruno
Wendy Wu Tours
5 months ago
Dear Customer!
Thank you for your feedback. We’re glad your experience with our service has been positive so far. We appreciate your comment about tipping and will take it into consideration as we review how tour costs are presented. We look forward to welcoming you on your upcoming tour!
Warm regards,
Julia @ Customer Relations Wendy Wu Tours
Helpful and prompt in answering questions and making suggestions.
Post booking admin was straightforward and easy.
Amanda Bruno
Wendy Wu Tours
5 months ago
Dear Customer!
Thank you for your 5-star review! We’re delighted to hear that our team was helpful and prompt, and that the post-booking process was straightforward and easy. We truly appreciate your feedback.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours
Datum nákupu: 16/01/2026
0
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TC
Trusted Customer
Ověřeno Feefo
5 months ago
Datum nákupu: 14/01/2026
0
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Důvěryhodný zákazník
Ověřeno Feefo
5 months ago
Very good, as staff responded quickly to the queries we had.
Amanda Bruno
Wendy Wu Tours
5 months ago
Dear Customer!
Thank you for your 5-star review! We’re pleased to hear our team responded quickly to your queries and appreciate your feedback.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours
Prompt and efficient service. All details provided and confidence in the future booking.
Amanda Bruno
Wendy Wu Tours
5 months ago
Dear Customer!
Thank you for your feedback! We’re glad you found our service prompt and efficient and feel confident about your future booking.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours
Datum nákupu: 18/01/2026
0
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Důvěryhodný zákazník
Ověřeno Feefo
5 months ago
I have spoken to two customer service representatives and on both occasions I received excellent customer service. Both representatives were very professional in their approach and responsive to my...
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Amanda Bruno
Wendy Wu Tours
5 months ago
Dear Customer!
Thanks so much for your feedback! We’re thrilled our team could help and that you’re all set for your November 2026 holiday. We can’t wait to make it an amazing experience!
Warm regards,
Julia @ Customer Relations Wendy Wu Tours
Very helpful during phone calls. Responded quickly with information after calls.
Amanda Bruno
Wendy Wu Tours
5 months ago
Dear Customer!
Thanks so much for your 5-star review! We’re glad we could help during your calls and provide information quickly. We really appreciate your feedback.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours
Wendy Wu Tours is Australia's Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Wendy Wu Tours is Australia's Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.