Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Wendy Wu Tours Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 188 recenzí

JeffreyEverett

Ověřeno Feefo

17 days ago

Co říká JeffreyEverett o Wendy Wu Tours:

Our needs were considered and met

Amanda Bruno

Wendy Wu Tours

16 days ago

Dear Jeffrey, Thank you for your 5-star review. I am sure our team will appreciate your feedback. Looking forward to welcome you on the tour soon! Warm regards, Julia @ Customer Relations Wendy Wu Tours

Datum nákupu: 19/06/2026

DiReynolds

Ověřeno Feefo

AUS

22 days ago

Co říká DiReynolds o Wendy Wu Tours:

Excellent service & follow up

Amanda Bruno

Wendy Wu Tours

21 days ago

Dear Customer, Thank you so much for your 5-star rating and kind review. I am sure our team will be thrilled to read your feedback. Looking forward to welcome you on our tour soon! Warm regards, Julia @ Customer Relations Wendy Wu Tours

Datum nákupu: 18/06/2026

Paul Pellarini

Ověřeno Feefo

AUS

24 days ago

Co říká Paul Pellarini o Wendy Wu Tours:

Great Experience

Prompt, professional and helpful at every level. Will accommodate special requests and nothing is a problem for them. Very satisfied with the support I've received.

Amanda Bruno

Wendy Wu Tours

21 days ago

Dear Customer, Thank you for your wonderful review. Our team will be very pleased to hear your feedback. Looking forward to welcome you on the tour! Warm regards, Julia @ Customer Relations Wendy Wu Tours

Datum nákupu: 28/05/2026

Důvěryhodný zákazník

Ověřeno Feefo

28 days ago

Malaysian Journey

Service has been good. Tour is at end of October, am looking forward to it. Petra was very helpful when we had queries

Amanda Bruno

Wendy Wu Tours

28 days ago

Dear Customer, Thank you very much for your lovely feedback. I am sure Petra will be happy to hear your comments. Warm regards, Julia @ Customer Relations Wendy Wu Tours

Datum nákupu: 01/06/2026

Důvěryhodný zákazník

Ověřeno Feefo

1 month ago

Thorough and timely communication

Amanda Bruno

Wendy Wu Tours

28 days ago

Dear Customer, Thank you very much for your 5-star review. I am sure our team will be happy to hear your feedback. Looking forward to welcome you on our tour soon! Warm regards, Julia @ Customer Relations Wendy Wu Tours

Datum nákupu: 17/06/2026

Lena

Ověřeno Feefo

AUS

1 month ago

Co říká Lena o Wendy Wu Tours:

Communication with Wendy Wu service agent

Once I was in contact with a service agent, the service was very good. However, prior to me making the contact by phone, I had tried to communicate with an agent via email and did not receive a...

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Amanda Bruno

Wendy Wu Tours

1 month ago

Dear Lena, Thank you for your feedback. I am pleased to hear that service provided to you by our Reservations Team was very good. However, it is concerning that you have not received replies via email. Please accept my apologies for that. May I please ask you what email address have you sent your enquiries to? If there is an issue with our emails, that needs to be looked at by IT department. Warm regards, Julia @ Customer Relations Wendy Wu Tours

Datum nákupu: 09/06/2026

Trusted Customer

Ověřeno Feefo

AUS

1 month ago

Co říká Trusted Customer o Wendy Wu Tours:

Great company

Helpful, informative, considerate and knowledgeable.

Amanda Bruno

Wendy Wu Tours

1 month ago

Dear Customer, Thank you for your kind 5-star review. I am sure our team will be glad to get your feedback. Looking forward to welcome you on our tour soon! Warm regards, Julia @ Customer Relations Wendy Wu Tours

Datum nákupu: 15/06/2026

Ricardo

Ověřeno Feefo

AUS

1 month ago

Co říká Ricardo o Wendy Wu Tours:

Stress-Free and Professional Travel Planning Experience

Excellent experience booking my forthcoming China trip with Wendy Wu Tours. A big thank you to Zoe and Bella for being incredibly helpful and responsive throughout all my inquiries and the booking...

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Amanda Bruno

Wendy Wu Tours

1 month ago

Dear Customer, Thank you very much for your wonderful feedback and 5-star rating. I am sure that both Zoe and Bela will be thrilled to hear your comments. Your China adventure awaits you :) Warm regards, Julia @ Customer Relations Wendy Wu Tours

Datum nákupu: 05/06/2026

MichaelGrumpa

Ověřeno Feefo

AUS

1 month ago

Co říká MichaelGrumpa o Wendy Wu Tours:

First Class Exceptional Customer Service Service

I rang Wendy Wu to enquire and possibly book our next trip to China. The consultant's name was Kylie and she answered all our initial questions and proceeded with the booking in a clear concise,...

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Amanda Bruno

Wendy Wu Tours

1 month ago

Dear Michael, Thank you kindly for your 5-star review. I am sure Kylie will be delighted to hear your feedback and recommendation. Looking forward to welcome you on our tour soon! Warm regards, Julia @ Customer Relations Wendy Wu Tours

Datum nákupu: 09/06/2026

Důvěryhodný zákazník

Ověřeno Feefo

1 month ago

Very good. Consultant was receptive and understanding of my concerns and questions.

Amanda Bruno

Wendy Wu Tours

1 month ago

Dear Customer, Thank so much for your 5-star rating and lovely comments. I am sure our team will be thrilled to hear your feedback. Looking forward to welcome you on our tour soon! Warm regards, Julia @ Customer Relations Wendy Wu Tours

Datum nákupu: 12/06/2026

Neobdržel/a jste pozvánku k recenzi?

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Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Wendy Wu Tours

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?