Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Wendy Wu Tours Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 165 recenzí

berylJeanes

Ověřeno Feefo

AUS

1 month ago

Co říká berylJeanes o Wendy Wu Tours:

third time and booked another in a few months time. Love them !

no problems -- food and hotels very good. Guide was excellent,

Amanda Bruno

Wendy Wu Tours

1 month ago

Dear Beryl, Thank you for your kind words and 5-star rating. We sincerely appreciate our support and loyalty. Looking forward to meet you on your next tour soon! Warm regards, Julia @ Customer Relations Wendy Wu Tours

Datum nákupu: 11/02/2026

Důvěryhodný zákazník

Ověřeno Feefo

1 month ago

Excellent customer service and a great tour for the future.

I rang to enquire about the Silk Road Explorer tour and spoke with Petra. She was extremely helpful - polite, knowledgeable and answered all my questions over the phone and by email. The booking went...

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Amanda Bruno

Wendy Wu Tours

1 month ago

Dear Customer, Thank you for your 5-star rating and glowing review of Petra's assistance to you during the booking process. I am sure she will be delighted to read your lovely words. We are looking forward to welcome you on our tour soon! Warm regards, Julia @ Customer Relations Wendy Wu Tours

Datum nákupu: 07/04/2026

Jo-Anne Leishman

Ověřeno Feefo

AUS

1 month ago

Co říká Jo-Anne Leishman o Wendy Wu Tours:

Exceptional Support and Care from Zoe at Wendy Wu Travel

I would like to take a moment to share my sincere appreciation for Zoe and the outstanding service she provided while assisting with my upcoming China tour booking. Zoe’s kindness and friendly...

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Amanda Bruno

Wendy Wu Tours

1 month ago

Dear Jo-Anne, Thank you very much four your glowing 5-star review! I am sure Zoe will be delighted to read you lovely comments. We are glad that Zoe's knowledge, professionalism and genuine care made such a positive impact on your experience with Wendy Wu Tours. We appreciate your loyalty and support. Looking forward to welcome you on your next adventure soon! Warm regards, Julia @ Customer Relations Wendy Wu Tours

Datum nákupu: 18/03/2026

Trusted Customer

Ověřeno Feefo

1 month ago

Amanda Bruno

Wendy Wu Tours

1 month ago

Dear Customer, Thank you for your 5-star rating of our team's service. We appreciate it very much. Warm regards, Julia @ Customer Relations Wendy Wu Tours

Datum nákupu: 16/03/2026

PatriciaDevlin Hourigan

Ověřeno Feefo

AUS

1 month ago

Co říká PatriciaDevlin Hourigan o Wendy Wu Tours:

Great service with Wendy Wu

Great pre tour service. All questions answered. Great tour

Amanda Bruno

Wendy Wu Tours

1 month ago

Dear Patricia, Thank you so very much for your 5-star review. I am sure our team will be delighted to hear you kind words. Looking forward to welcome you on your next adventure! Warm regards, Julia @ Customer Relations Wendy Wu Tours

Datum nákupu: 25/03/2026

Důvěryhodný zákazník

Ověřeno Feefo

1 month ago

I have only received one phone call as yet because my trip isn’t until 2027 so it’s early days. Michelle

Amanda Bruno

Wendy Wu Tours

1 month ago

Dear Michelle, Thank you for your feedback. If you have any questions, our friendly Reservations Team will be happy to assist you with any of your enquiries. Looking forward to welcome you on our tour in 2027! Warm regards, Julia @ Customer Relations Wendy Wu Tours

Datum nákupu: 25/03/2026

PamMarsden

Ověřeno Feefo

AUS

1 month ago

Co říká PamMarsden o Wendy Wu Tours:

Angkor to the Bay March 2026

The service was outstanding in Cambodia as Sokly was our guide. He went above and beyond to make sure we were all of happy. However sadly the same could not be said for Khang, our guide in Vietnam....

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Amanda Bruno

Wendy Wu Tours

1 month ago

Dear Pam, t hank you for taking the time to share your experience with us. We are delighted to hear that Sokly in Cambodia provided such outstanding service and made your time there so enjoyable. At the same time, we are sorry to learn that your experience in Vietnam did not meet expectations. Your comments have been noted and will be shared with the relevant teams for review and follow-up. We appreciate you bringing this to our attention. Warm regards, Customer Relations Wendy Wu Tours

Datum nákupu: 27/10/2025

RoyeBarnett

Ověřeno Feefo

AUS

2 months ago

Co říká RoyeBarnett o Wendy Wu Tours:

Ancient capitals of China

Very personable people on the phone.Gave detailed information

Amanda Bruno

Wendy Wu Tours

2 months ago

Dear Roye, Thank you for your lovely review and 5-star rating, Our consultants will be happy to hear your comments. Wishing you an amazing trip ahead! Warm regards, Julia @ Customer Relations Wendy Wu Tour

Datum nákupu: 26/02/2026

Důvěryhodný zákazník

Ověřeno Feefo

2 months ago

Booking tour directly by phone

I recently booked a tour by phone after conducting some research on the internet. The customer service person was able to answer my questions and this enabled me to make decisions during the call....

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Amanda Bruno

Wendy Wu Tours

2 months ago

Dear Customer, Thank you so much for your lovely feedback—we’re really glad our consultant helped make everything clear and easy for you, so you felt confident booking. Wishing you an amazing trip ahead! Warm regards, Julia @ Customer Relations Wendy Wu Tours

Datum nákupu: 06/03/2026

KianLim

Ověřeno Feefo

AUS

2 months ago

Co říká KianLim o Wendy Wu Tours:

Excellent tour services

I had interactions with three different personnel of Wendy Wu and they are all very polite, patient and helpful to me and my wife. Our questions mainly revolved around taking SIA airline instead of...

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Amanda Bruno

Wendy Wu Tours

2 months ago

Dear Kian, Thank you very much for your kind words and 5 star review. We are happy to learn that could assist you and your wife with your enquiries. Looking forward to welcome you on our tour soon! Warm regards, Julia @ Customer Relations Wendy Wu Tours

Datum nákupu: 13/03/2026

Neobdržel/a jste pozvánku k recenzi?

Additional Night Changsha|Guilin & Yangshuo Short Stay 4D/3N|Natural Treasures of China

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Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Wendy Wu Tours

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?