Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Victoria Falls Guide Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/victoria-falls-guide | Feefo

Zobrazení všech 128 recenzí

Gay

5 years ago

Datum nákupu: 14/09/2019

Co říká Gay o Victoria Falls Guide:

Maximize your fun the no stress way, and save $ too!

Stacey did an outstanding job piecing together a complicated itinerary for our 3 day stay in Victoria Falls. She provided excellent advice on what activities were worth doing, what activities were...

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Stacey

Victoria Falls Guide

5 years ago

Hi Gay, Thank you so much for such a lovely review, it was great working with you on your trip and I am pleased we managed to put together an itinerary for you that you enjoyed. You did make the most of Victoria Falls and chose some fantastic activities and hopefully have left with some wonderful memories. I look forward to assisting you again in the future if you ever find yourself in the area again. Best Regards Stacey

Důvěryhodný zákazník

5 years ago

Datum nákupu: 03/10/2019

Great customer service and advice

Very informative and helpful in their advice and guidance

Stacey

Victoria Falls Guide

5 years ago

Thank you very much for taking the time to send through a review - I am pleased that you found the service to be helpful and informative and I hope you enjoyed the activities that you chose. I would be happy to assist you again if you do find yourself in the area sometime in the future Best Regards Stacey

Recenze produktu

Ulrich

Frankfurt, Germany

5 years ago

Datum nákupu: 27/09/2019

Co říká Ulrich o Victoria Falls Guide:

very well organized

everything as expected - nothing to critizise

Stacey

Victoria Falls Guide

5 years ago

Hi Ulrich, Thank you for a great review - I am pleased we were able to assist you with your activity reservations and that they ran smoothly! If you require anything further, please do not hesitate to get in touch. Kind Regards Stacey

Recenze produktu

Asa

5 years ago

Datum nákupu: 27/09/2019

Co říká Asa o Victoria Falls Guide:

I have Got the greatest information I've could expected, very professional. Kelly was absolutely magnificent with her attitude and the way she combined the activities together!

Kelly

Victoria Falls Guide

5 years ago

Hi Asa Thank you so much for your lovely feedback :) It was a pleasure dealing with you and we are so pleased we could assist your with all your bookings. We look forward to working with you again in the future. Kindest Regards Kelly

Recenze produktu

Jon

Sydney, Australia

5 years ago

Datum nákupu: 29/09/2019

Co říká Jon o Victoria Falls Guide:

Adequate

Arranged one tour I asked for BUT after initially being unable to book a 2nd tour I asked about, never got back to me about it. I was traveling and did not have time to chase them.

Stacey

Victoria Falls Guide

5 years ago

Hi Jon, Thank you for your review, I do hope you thoroughly enjoyed the Dinner Train that we booked for you. I do apologise that I was unable to assist you with your booking for the Elephant Cafe and Interaction, being a Solo traveller most activities have a minimum requirement and this activity in particular requires a minimum of 6 people so the operators could not confirm my booking for you. If you ever travel this way, we would be happy to try again for you. Kind Regards Stacey

Eric

5 years ago

Datum nákupu: 26/09/2019

Co říká Eric o Victoria Falls Guide:

Prompt responses. Accurate information. Seamless

Boo Peel

Victoria Falls Guide

5 years ago

Hi Eric Thank you for the review - pleased that you had a good experience with booking through us and found everything up to standard. Thanks for the business and look forward to assisting you when you next decide to travel. Kind Regards Boo Peel

Recenze produktu

Důvěryhodný zákazník

5 years ago

Datum nákupu: 29/09/2019

Great service

They were easy to work with and all of our activities were very good. Everything was on time as scheduled.

Stacey

Victoria Falls Guide

5 years ago

Thank you for a lovely review - I am pleased to hear everything ran smoothly and I hope you enjoyed the Kingdom Hotel. I hope you and your family had a safe flight home. Kind Regards Stacey

Benatti

Milano

5 years ago

Datum nákupu: 18/08/2019

Co říká Benatti o Victoria Falls Guide:

Abbiamo avuto dei ottimi servizi nei trasferimenti e ottime le sistemazioni a Sable Sands, Gorges Lodge e Explorer village. Abbiamo apprezzato la puntualità e la cortesia e l'efficienza di ogni...

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Boo Peel

Victoria Falls Guide

5 years ago

Thank you for the review and we are pleased that you enjoyed your accommodation in Hwange and Victoria Falls and your whole trip in general. Unfortunately, as with all game viewing there is no guarantee that you will see the animals on your wish list. There are certainly a lot of lions, leopards and in certain parts of the Hwange National Park if you are very lucky Cheetah. Sorry that you were not lucky enough to see them on this trip. Pleased that enjoyed the experience and trust you will visit again soon. Kind Regards Boo Peel

Recenze produktu

Thomas

San Francisco

5 years ago

Datum nákupu: 20/09/2019

Co říká Thomas o Victoria Falls Guide:

Top-notch service beyond expectations

Excellent service, great communications, super helpful with information and answering questions. Highly recommend.

Boo Peel

Victoria Falls Guide

5 years ago

HI Thomas Thank you for the great review, we are pleased that you found our service helpful and of a high standard. We certainly do like to work with all our clients to ensure that we do give them all the information and answer all their questions. We understand traveling to distant countries can be confusing and pose a lot of questions. Glad we could help. Kind Regards Boo Peel

Recenze produktu

Adam

Danbury UK

5 years ago

Datum nákupu: 11/09/2019

Co říká Adam o Victoria Falls Guide:

Felt as if we had received personal service

All queries and requests for advice, were managed promptly. Particularly helpful, was advice around visa requirements, and currency. Travel arrangements, were tailored to our needs, and all ran like...

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Stacey

Victoria Falls Guide

5 years ago

Hi Adam, Thank you very much for a such a lovely review, it is always rewarding to hear from a happy client. I am pleased that everything ran smoothly and you had all the necessary information necessary for your trip. If you ever find yourself in area again I would be happy to work with you on your trip. Best Regards Stacey

Recenze produktu

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O Victoria Falls Guide

Victoria Falls Guide is a family owned and run travel agency based in Victoria Falls, Zimbabwe. With local, in-depth knowledge of Zimbabwe, Botswana and Zambia, we are able to expertly create personalised holidays of a lifetime to this region. We pride ourselves on our attention to detail, our excellent one-on-one customer service and our desire to go above and beyond. From arranging a few activities in Victoria Falls, through to twenty one day safaris throughout the region, we will ensure that you have an unforgettable holiday to this magnificent corner of Africa.

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+263 83 2846213

610 Ngugwuma Crescent, Victoria Falls, Matabeleland North, 00, Zimbabwe

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Victoria Falls Guide

Accommodation and ActivitiesVíce recenzí pro tento výrobek (46)Prohlédnout si stránku výrobkuRecommendations on activities and planning for these were informative and descriptive

Accommodation and ActivitiesVíce recenzí pro tento výrobek (46)Prohlédnout si stránku výrobkueasy communication, prompt reactions

Accommodation and ActivitiesVíce recenzí pro tento výrobek (46)Prohlédnout si stránku výrobkuHelicopter flight, Dusty Roads restaurant, elephant encounter, Zambezi cruise, and the visit to the village. All must done although the price!

Accommodation and ActivitiesVíce recenzí pro tento výrobek (46)Prohlédnout si stránku výrobku

Accommodation and activitiesVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Accommodation and ActivitiesVíce recenzí pro tento výrobek (46)Prohlédnout si stránku výrobkuI did the 2-hour bike tour. I really enjoyed it. Great way to see the area, and pretty exciting to ride across the Vic Falls bridge!

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?