Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Muddy Paws Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/vets-medi-cover | Feefo

Zobrazení všech 450 recenzí

Důvěryhodný zákazník

8 years ago

Datum nákupu: 25/01/2017

Underwriter difficulty

I have had to argue a great deal about recent pricing policy- blamed on change of underwriters

Francesca

Muddy Paws

8 years ago

So sorry you had to push for what you want with us. The change in underwriters did leave some customers disheartened! However, the good news is, these underwriters constantly monitor the prices and breeds and make solid long term deisions. It is always worth talking to us directly on admin@vetsmedicover.co.uk to see if we can help you. Many thanks, Francesca

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Patricia Robinson

8 years ago

Datum nákupu: 12/01/2017

Co říká Patricia Robinson o Muddy Paws:

Kindly advise what recent experience you refer to. Our last contact with yo...

Kindly advise what recent experience you refer to. Our last contact with you was almost twelve months ago.

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Stephen Pott

8 years ago

Datum nákupu: 10/02/2017

Co říká Stephen Pott o Muddy Paws:

Good cover at a reasonable price.

Bought cover for our 3 new Maine Coon cats having been happy in the past with the cover for our Newfoundland dog. Sensible range of insurance levels offered.

Francesca

Muddy Paws

8 years ago

Dear Stephen,

Thank you so much for leaving this review! We really really appreciate your feedback here at VetsMediCover.

All the best,

Team VMC

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Důvěryhodný zákazník

8 years ago

Datum nákupu: 03/09/2016

Claim forms received quickly & quick pay out when necessary. Helpful & unde...

Claim forms received quickly & quick pay out when necessary. Helpful & understanding telephone conversations.

Francesca

Muddy Paws

8 years ago

Great to hear that the VetsMediCover claims team are efficient and paying on time. Thank you so much for this review!

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Sophie Townsend

8 years ago

Datum nákupu: 19/10/2016

Co říká Sophie Townsend o Muddy Paws:

Excellent service by VetsMediCover

They communicated well and were professional and helpful. Would recommend

Francesca

Muddy Paws

8 years ago

Dear Sophie,

Thank you so much for your review of VetsMediCover, your feedback is really helpful. Do sign up to our relatively new blog and keep in touch with our news and progress.

Thank you!

The VetsMediCover Teamhttp://blog.vetsmedicover.co.uk

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Důvěryhodný zákazník

8 years ago

Datum nákupu: 02/01/2017

I took a policy out with vetsmedi for my dogue de Bordeaux puppy and after ...

I took a policy out with vetsmedi for my dogue de Bordeaux puppy and after only having my policy a couple of months I found out my pup had hip dysplasia in both hips my vets spoke to a lovely...

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Francesca

Muddy Paws

8 years ago

Thank you for leaving this review of VetsMediCover. We are delighted to hear from you! Do keep in touch with us by signing up to our blog posts in the attached link. Let us know if you need anything. Thanks again, Team VMC.

http://blog.vetsmedicover.co.uk

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Clifford Burt

8 years ago

Datum nákupu: 24/02/2017

Co říká Clifford Burt o Muddy Paws:

Delightful gentleman dealt with my call. Great customer service skills, ver...

Delightful gentleman dealt with my call. Great customer service skills, very impressed.

Francesca

Muddy Paws

8 years ago

Dear Mr Burt,

Thank you so much for your feedback. David will be delighted with your comments.

Do let us know if you need anything.

All the best,

VetsMediCover

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Maria Parnell

Mid Glamorgan, South Wales UK

8 years ago

Datum nákupu: 16/11/2016

Nahraná média

Simply the best pet insurance provider on the market

Zobrazit všechna média (2)

Co říká Maria Parnell o Muddy Paws:

Simply the best pet insurance provider on the market

I have all 4 of my dogs insured via VMC, the service is second to none in the pet insurance market. Fast response, simple and easy to deal with. Would highly recommend. my Wire Fox Terrier developed...

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Francesca

Muddy Paws

8 years ago

Dear Maria,

Thank you so much for sharing your feedback and photos. We are delighted to hear that you are happy with our service.

Do let us know if you need anything.

All the best,

VetsMediCover

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Stuart Buchan

8 years ago