Our dog has cancer and she is having chemo, the customer service team were fantastic as I phoned many times checking that we still had enough funds. They were always polite and understanding. We have...
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Francesca
Muddy Paws
9 years ago
Fantastic to read this! Thank you for taking the time to leave a review. If you need anything else, you know where to find us. All the very best, Team VetsMediCover
Francesca
Muddy Paws
9 years ago
and do let us know how your pet gets on with treatment. Many thanks for your feedback,
Francesca
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Důvěryhodný zákazník
Ověřeno Feefo
9 years ago
I'm more than happy with your service
I'm happy your service. I've only claimed once , was happy with your the way you handled my claim.
Francesca
Muddy Paws
9 years ago
Delighted to read this. If you require anything else, please do let us know.
All the very best,
The VetsMediCover Team
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TC
Trusted Customer
Ověřeno Feefo
Bedford
9 years ago
Co říká Trusted Customer o Muddy Paws:
Awful and Extortionate
You take advantage of your loyal customers who have been with you for years with more than one policy. Your approach my renewal with you this year was appalling!!
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TC
Trusted Customer
Ověřeno Feefo
9 years ago
Co říká Trusted Customer o Muddy Paws:
Would recommend
Their customer service has always been brilliant. I've never had any issues with them and I've done a few claims.
Francesca
Muddy Paws
9 years ago
Dear Claire, thank you very much for leaving a review of VetsMediCover we really appreciate your feedback. If you need anything, please do get in touch on admin@vetsmedicover.co.uk. Many thanks, Team VMC
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Trusted Customer
Ověřeno Feefo
9 years ago
Co říká Trusted Customer o Muddy Paws:
My dog dies so you send me a review request.
I have cancelled my policy because my dog has just died and you send me a review request. Could you get any more insensitive.
I only stayed with this company because of an illness that would be...
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Francesca
Muddy Paws
9 years ago
Dear Mr McCarthy,
I won't annoy you with a call, I'm so sorry that we have emailed you after Bingo's death.
Our thoughts are with you at this sad time.
Best regards,
Francesca
0
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TC
Trusted Customer
Ověřeno Feefo
Leighton Buzzard
9 years ago
Co říká Trusted Customer o Muddy Paws:
Good Professional Service
I have been a customer for the last couple of years as felt their monthly fees for my 6 year Goldie were reasonable. The real proof of the service is when you need to make a claim, which I did this...
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Francesca
Muddy Paws
9 years ago
Dear Beverly,
Thank you very much for taking the time to write this fair appraisal of VetsMediCover. Are you following us on social media? We share some useful and interesting articles; https://www.facebook.com/vetsmedicover/
Thanks again fro your review!
All the very best,
Team VMC
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TC
Trusted Customer
Ověřeno Feefo
9 years ago
Co říká Trusted Customer o Muddy Paws:
Excellent service.
Excellent communications. Prompt pay out of fees. No issues.
Francesca
Muddy Paws
9 years ago
Dear Sandra,
Thank you so much for your review of VetsMediCover. I really appreciate your feedback! Please do get in touch if you need anything else on admin@vetsmedicover.co.uk and do follow our social media links here:
I originally took out the insurance when everyone paid the same premium and...
I originally took out the insurance when everyone paid the same premium and found it quite reasonable. But this year it went up by nearly half again , so it's quite expensive! Although the very few...
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Francesca
Muddy Paws
9 years ago
Dear Mr Webster,
Thank you very much for your feedback. Do call us to discuss your renewal when the time comes.
All the very best,
Team VetsMediCover
0
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Důvěryhodný zákazník
Ověřeno Feefo
9 years ago
They have always dealt with my enquiries quickly and paid my vets on direct...
They have always dealt with my enquiries quickly and paid my vets on direct claims very promptly
Only policy to cover what is considered "pre-existing medical condition"
Only cover that I could find that will cover what is considered " pre-existing medical condition" ... even if there has never been any treatment saught or given and the condition was discovered by...
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Francesca
Muddy Paws
9 years ago
Thank you very much for taking the time to leave us a review!
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
