every year increases my price despite not having any claim, also when i sign it was different company name etc
Ben
Muddy Paws
4 months ago
Hi There,
Thank you for your feedback.
With a lifetime policy, your renewal premium is calculated to offer you a further year of insurance from your initial start date with us. This means you are covered for a longer period of time for any conditions you may need to claim for.
All of the documents and communications sent to you will highlight any changes to your terms or to the business itself. If you feel you have not received these correctly, please contact the team on 0121 308 8685 who will be able to make sure all of your details are up to date and happy to assist with any queries you may have.
Kind regards
MP Team
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
4 months ago
Excellent insurance
Simple and easy to sign up, excellent service for the price
Ben
Muddy Paws
4 months ago
Thank you so much for our 5* review.
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
11 months ago
Easy to deal with
Very easy to deal with, competitive quote,
Ben
Muddy Paws
11 months ago
Thank you for our 4* review.
We are pleased you found everything straight forward.
0
Sdílet
AC
Annabel Cairns
Ověřeno Feefo
5 months ago
Ben
Muddy Paws
5 months ago
Thank you for our 5* review
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
6 months ago
Easy to deal with and competitive.
Ben
Muddy Paws
5 months ago
Thank you for your 5* review, we are here to help if you need us.
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
6 months ago
Annual Policy Renewal
Friendly helpful and professional.
Ben
Muddy Paws
5 months ago
Thank you so much for our 5* review.
0
Sdílet
TF
Trevor Fillingham
Ověřeno Feefo
7 months ago
Co říká Trevor Fillingham o Muddy Paws:
Dachshunds are safe
Great product would recommend for any dachshund
Ben
Muddy Paws
7 months ago
Thank you so much for our 5* review.
0
Sdílet
IH
Ivo Hesmondhalgh
Ověřeno Feefo
GBR
9 months ago
Co říká Ivo Hesmondhalgh o Muddy Paws:
Very Poor Service
Very Poor. I have asked them to send me documents relating to my pet's insurance renewal and they haven't
Ben
Muddy Paws
9 months ago
Hi There
Thank you for your feedback.
We will arrange for one of the team to liaise with you directly to understand why your documents are not being received.
Kind regards
MP Team
IH
Ivo Hesmondhalgh
9 months ago
A director got in touch with me immediately after the review. The issue was discussed and then resolved. After a poor start, they came through with flying colours
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
