Recenze společnosti Curvy Kate

Hi there, Thank you for your review! We're glad to hear that your order arrived quickly and that everything went smoothly. Best wishes, The Curvy Kate Team

Hi there, Thank you so much for your kind words! We're thrilled to hear that our customer service made a positive impact and that you're happy with your experience. We always strive to be as accommodating as possible, and we're so glad we could assist with your order. We're honored to be your go-to brand for bras and swimsuits! Thanks for your continued support! Best wishes, The Curvy Kate Team

Hi there, Thank you so much for your feedback! We're so glad to hear your purchase was easy, and that your order arrived quickly. We can’t wait to have you shop with us again! Best wishes, The Curvy Kate Team

Hi there, Thank you for sharing your feedback. I’m really sorry to hear that our return policy didn’t meet your expectations. We always aim to make the process as easy as possible, and I appreciate you letting us know about your experience We’ve been working to improve the returns experience for our overseas customers. We now offer a standard return shipping fee through our returns portal, which includes tracked and insured shipping to help speed up processing and keep things more cost-effective than arranging a return with your own carrier. You’re of course welcome to use your own choice of carrier if you prefer, paying them directly for the service. If you choose this method, we would ask that you kindly pop over your return postage details so that we can keep an eye on this for you and ensure it all goes smoothly. If you need any assistance with your return, feel free to contact us at support@curvykate.com, and we’ll be happy to help. Best wishes, The Curvy Kate Team

Hi there, Thank you so much for your review! We are thrilled that our sizing works for you, and it's amazing to hear that favourite bra is still going strong! Shipping delays can definitely be a bit frustrating, but it sounds like it was worth the wait! Glad you're loving all of the bras! Best wishes, The Curvy Kate Team

Hi there, We’re truly sorry to hear about the issue you experienced with your bodysuit. This is not the experience we hope for our valued customers. A member of or team has already responded to your email enquiry, and we’re eager to assist in resolving this as quickly as possible. Please reply to our message at your earliest convenience so we can move forward with a solution. Best wishes, The Curvy Kate Team

Hi there, Thank you for sharing your feedback. We’re sorry to hear that the fabric wasn’t comfortable, and didn’t meet your expectations. We truly appreciate your input as it helps us improve. Regarding the shipping cost, our team is working hard to improve the returns experience for our overseas customers. This includes establishing a return shipping fee that we hope is more cost-effective than arranging to post a parcel with a carrier independently. We understand that return fees can be frustrating, and we’re sorry for any inconvenience this caused. If you’d like assistance with finding a style or fabric that’s more comfortable, or have any other concerns, please feel free to reach out to us at support@curvykate.com. Our team would be happy to help. Best wishes, The Curvy Kate Team

Hi there, Thank you for your feedback! We're glad to hear that your order arrived quickly and that you’re happy with the shipping speed. We understand your concern about return shipping costs. Our team is working hard to improve the returns experience for overseas customers, including offering a standard return shipping fee with tracked and insured service to ensure smooth and timely refunds. Our goal is to ensure that every customer has a positive experience, and your feedback helps us work towards that. If you ever need assistance, don’t hesitate to reach out. We hope to serve you again in the future! Best wishes, The Curvy Kate Team