Hi there,
Thank you for your feedback.
We understand that returns can be an inconvenience, and our team has been working hard to improve the process, especially for our overseas customers.
We've introduced a standard return shipping fee for a tracked and insured service, which ensures faster processing and allows us to monitor the parcel's journey.
If you'd prefer not to use the returns portal, you're welcome to return the items using a carrier of your choice.
Just be sure to send us a copy of the receipt along with a list of the returned items so we can track everything for you and ensure a smooth process.
The return address is:
Curvy Kate Returns
Torque WO1 Building,
Wortley Moor Road,
Leeds
LS12 4JH
If you need further assistance, feel free to reach out at support@curvykate.com.
Best wishes,
The Curvy Kate Team