Easy to use web site, good offers available. Plants arrived very well packed (in comparison with other Companies I have used). Plants were strong and healthy. Will use Unwins from now on instead of...
Přečíst další
Datum nákupu: 13/04/2014
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
12 years ago
I wanted to put O.K. i.e. average but not an option!
No confirmation sent, waited almost 1 month for delivery.
Unwins
Unwins
11 years ago
Thank you for your feedback.
We are sorry for the delay in your Begonias being delivered. Unfortunately, when it comes to live plants, expected delivery times can change. The despatch is dependant on the plants being to the nurserues specifications and having the right growing conditions.
We are sorry that you did not receive a confirmation by email. This will be looked in to.
Kind regards,
Customer Services
Very poor service so far....am awaiting some sort of apology / explanation.
Důvěryhodný zákazník
12 years ago
What service?
Unwins
Unwins
11 years ago
Thank you for your feedback.
We can see that your order was despatched out the 29th April. A email was automatically sent to your email address on this day. We apologise that you never received this email.
A member of our customer services will be in contact to discuss this further.
Kind regards,
Customer Services.
Datum nákupu: 05/04/2014
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
12 years ago
good quick service
Datum nákupu: 25/04/2014
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
12 years ago
I've been using Unwins for years and always found good quality and fast service
Item dispatched on 29th, took 5 days for delivery and the (live) product should be kept refrigerated. Previously, my experience has been that the product took just a couple of days. Service made...
Přečíst další
Unwins
Unwins
11 years ago
Thank you for your feedback.
We are very sorry that your Nemasys was delayed in reaching you. Delivery should take 2-3 days only, however we have unfortunately had a problem with the courier not delivering within this time. This has now been resolved.
We can see that you have contacted customer services regarding this issue.
We do hope the product worked well for you and ask that you contact us should there be any further problems.
Kind regards,
Customer Services.
PHONE STAFF WERE VERY GOOD BUT QUALITY OF PRODUCE HAS BEEN DISSAPPOINTING AND I WILL THINK HARD BEFORE USING UNWINS AGAIN.
Unwins
Unwins
11 years ago
Thank you for your feedback.
We are so sorry that you have had a bad experience with the quality of items you have received from us this year.
A member of our customer services will contact you to discuss this further.
Kind regards,
Customer Services.
Top quality Flower Seeds, Vegetable Seeds, a wide range of Vegetable Plants, Seed Potatoes, Fruit Plants & Fruit Trees online.
We are so confident with the quality of our seeds and plants that we offer a 100% money back guarantee.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Top quality Flower Seeds, Vegetable Seeds, a wide range of Vegetable Plants, Seed Potatoes, Fruit Plants & Fruit Trees online.
We are so confident with the quality of our seeds and plants that we offer a 100% money back guarantee.
