Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Universal Fans Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 1,993 recenzí

Luke Dummett

Ověřeno Feefo

AUS

8 months ago

Co říká Luke Dummett o Universal Fans:

I’m a fan

Buying through the website was easy. Delivery was prompt and advised prior to arrival.

Recenze produktu

Datum nákupu: 18/11/2025

Paul Falzon

Ověřeno Feefo

8 months ago

Co říká Paul Falzon o Universal Fans:

ok but very slow responses

Product

Universal Fans

8 months ago

Thank you for taking the time to leave a review. We’re sorry to hear that you felt our response times were slower than expected. After reviewing your order history, we can see our team replied promptly at each stage and worked to arrange your exchange and refund as quickly as possible. However, we appreciate your feedback and will continue to refine our processes to ensure communication feels smoother and more seamless. If there’s anything further we can assist with, please feel free to reach out.

Recenze produktu

Product

Universal Fans

8 months ago

Thank you for your feedback. We’re glad to hear the fan itself meets your expectations, but we’re sorry the warehouse experience fell short. Our records show the box was received already opened, but the internal inspection confirmed all contents were intact and suitable to be returned to stock. We understand this caused frustration, and we appreciate you bringing it to our attention so we can address it internally and improve future customer experiences.

Datum nákupu: 11/11/2025

Annette H

Ověřeno Feefo

AUS

8 months ago

Co říká Annette H o Universal Fans:

Love the fans, great service!

Universal Fans were very helpful with our purchase. We were supplied with excellent information on the website and any further questions we had were answered by the staff.

Recenze produktu

Datum nákupu: 04/11/2025

paul H

Ověřeno Feefo

AUS

8 months ago

Co říká paul H o Universal Fans:

Great service Great price

Fantastic service. The price quoted was really good compared to other suppliers. Postage was very reasonable and the fan arrived safely and really quickly. I was able to track my package for peace of...

Přečíst další

Recenze produktu

Datum nákupu: 12/05/2025

Důvěryhodný zákazník

Ověřeno Feefo

8 months ago

Knowledgeable. Spoke on phone then went and picked up fan, the face plate alternative could not be found anywhere. We waited over a week for one to be sent.

Product

Universal Fans

8 months ago

Thank you for your feedback. We’re glad to hear you found our team knowledgeable, and we appreciate your patience while we located the fascia for your fan. We understand the delay was longer than expected, and we apologise for the inconvenience caused. If there’s anything further we can assist you with, we’re always here to help. We’re of course glad to hear you found our team knowledgeable and were able to pick up your fan on the day.

Recenze produktu

Product

Universal Fans

8 months ago

Thank you for taking the time to leave a review. We're sorry to hear you're finding the fan noisy, as that’s certainly not expected for this model. We’d really like the opportunity to assess this for you under warranty. Please reach out to us so we can help: https://universalfans.com.au/contact-us/

Důvěryhodný zákazník

8 months ago

Thank you for your response. We would like to have the fan assessed please.

Datum nákupu: 12/11/2025

Charlie Carrubba

Ověřeno Feefo

8 months ago

Co říká Charlie Carrubba o Universal Fans:

Great customer service

Very happy with the service provided

Recenze produktu

Datum nákupu: 11/11/2025

Matthew

Ověřeno Feefo

AUS

8 months ago

Co říká Matthew o Universal Fans:

Fantastic fast service, received item next day. Very well securely packaged.

Recenze produktu

Datum nákupu: 11/11/2025

Důvěryhodný zákazník

Ověřeno Feefo

8 months ago

I received the best customer service from the team at Universal. This is the second time I have fitted a house out with fans from there and I won’t look anywhere else. I have recommended them to all...

Přečíst další

Recenze produktu

Datum nákupu: 05/11/2025

Důvěryhodný zákazník

Ověřeno Feefo

8 months ago

Fan purchase.

Easy on-line purchase. Prompt delivery. Well packed.

Recenze produktu

Datum nákupu: 01/10/2025

Důvěryhodný zákazník

Ověřeno Feefo

9 months ago

Happy with Fan purchase

Very helpful staff, who were knowledgeable about the product and its functionality.

Recenze produktu

Datum nákupu: 29/09/2025

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Universal Fans

Fanco Eco Style DC Ceiling Fan with LED Light - White with Beechwood Blades 60Více recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuSleek, simple and quiet operation with plenty of different modes to suit the space and various weather. I’m a “fan”!

Polyaire Derby 150 Ceiling Exhaust FanVíce recenzí pro tento výrobek (9)Prohlédnout si stránku výrobkuIt was really easy to install when I needed to replace an old fan that had stopped working. The box contained everything and it was a simple swap out.

Fanco Dynamic - Ceiling Wall Exhaust Fan - 280m3 hr - 150mm Duct - Square - WhiteVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuIt is extremely noisy. I would never have purchased if I knew.

Fanco Metro Boost 250 - Exhaust Fan - 400m3 hr - 150mm Duct - Square - CCT LED - WhiteVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuVery quite fan and easy to install

Sub Floor Ventilation Kit with Premium TT Silent and Two Intakes 200mm - Up to 200m3Více recenzí pro tento výrobek (3)Prohlédnout si stránku výrobku

Fanco Eco Silent DC Ceiling Fan with Wall Control and Remote - White 48Více recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuSimple installation. Looks good. Efficient operation. Very quite operation. Would buy again.

Fanco Horizon 2 2 DC - 52 (132cm) - White (M) - White (B) - CCT LEDVíce recenzí pro tento výrobek (10)Prohlédnout si stránku výrobkuVery happy with this fan. It’s quiet, looks smart and has the functionality we required.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?