Best price, fast postage and excellent communication.
Recenze produktu
Datum nákupu: 01/02/2024
0
Sdílet
JG
James Green
Ověřeno Feefo
2 years ago
Co říká James Green o Universal Fans:
Quick turnaround good price and would buy again as well as recommend
Recenze produktu
Datum nákupu: 15/01/2024
0
Sdílet
BF
Barrie Fitchett
Ověřeno Feefo
2 years ago
Co říká Barrie Fitchett o Universal Fans:
Customer service was great - product (Run on Timer) does not work
Datum nákupu: 22/01/2024
0
Sdílet
RO
Russell Oslington
Ověřeno Feefo
2 years ago
Co říká Russell Oslington o Universal Fans:
Reasonably quick delivery to the regional area I live in,.
It was a good price for it's size & power.
The fan is quite effective, draws plenty of air & is nice & quiet - it's set up in the roof...
Have yet to install this unit, however I was very pleased at the easiness of the ordering and the ability to pickup the unit from the warehouse
Recenze produktu
Datum nákupu: 10/01/2024
0
Sdílet
BS
Bradley S
Ověřeno Feefo
Shoalhaven
2 years ago
Co říká Bradley S o Universal Fans:
Product was shipped promptly and there were no issues with the delivery.
Recenze produktu
Vanessa
Universal Fans
2 years ago
Hi there,
Thanks for your feedback and we’re sorry you’re experiencing these issues. This fan produces a maximum airflow of up to 10,171 m3/hr as advertised, making it a standard airflow with a very gentle output on speeds 1 and 2 as you have noted. We’re unsure of your ceiling height, however this model is designed for low ceilings with approximately 2.4m in height. However, from your comments, it really does not sound like it’s operating normally, whether it be an issue with assembly, installation or even a warranty fault. Please contact us directly so we can assist you through warranty.
https://universalfans.com.au/contact-us/
Regards,
The team at Universal Fans
BS
Bradley S
2 years ago
Hi Vanessa,
Just to confirm, my ceiling is in fact 2.4, and I am tallish hence why I opted for the low profile fan. Standing up with my arms spread apart, I can feel somewhat of a gentle breeze from the fan. However, this is in a bedroom where the occupant is generally lying down and the air flow just does not reach me unless I turn it right up to the last two speeds which make my blinds flap about.
I actually thought that the fan must have been operating in reverse/winter mode due to the lack of airflow (however, I checked to confirm this was not the case). I find my small desk fan and pedestal fan to both be more effective. That said, I'm not convinced the poor air flow is necessarily a fault for a warranty issue but rather just a poor design. On the other hand, speed 4 seems to be the noisiest. The buzz like a mower in the distance is quite annoying. I don't know why it becomes audible at speed 4 but is less audible at speed 5 and 6.
Vanessa
Universal Fans
2 years ago
Hi Bradley,
Thank you for your response, we would encourage you to contact us directly so we can assist you through warranty and help you find a solution. Please contact us here https://universalfans.com.au/contact-us/
Regards,
The team at Universal Fans
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.