Good afternoon Please find our apologies for any inconvenience caused. I have passed this on to the relevant team and they will be in contact with you shortly.
Kind regards,
Tinhat
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Důvěryhodný zákazník
8 years ago
Just be nice if the phone was actually answered and not waiting for 30 mins
Great price and includes everything. Just wasn’t very happy that when I last rang you up within opening time hours I was ringing for half an hour and no one answered which I thing is terrible to wait...
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TC
Trusted Customer
8 years ago
Co říká Trusted Customer o tinhat™ Insurance:
Efficient and fast service
Customer service team
tinhat™ Insurance
8 years ago
Thank you for the positive feedback Bradley!
Regards,
Tinhat
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Důvěryhodný zákazník
8 years ago
Definitely recommendable
Insurance for my 2 iPhones is a lot cheaper than the majority of other companies who provide insurance. All done online. I would definitely recommend.
Customer service team
tinhat™ Insurance
8 years ago
Thank you taking out time to review us we truly appreciate it.
Regards,
Tinhat
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Důvěryhodný zákazník
8 years ago
Easy to sign up. Havent had to claim so cant comment on that
Customer service team
tinhat™ Insurance
8 years ago
Thank you for your feedback.
Regards
Tinhat
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TC
Trusted Customer
8 years ago
Co říká Trusted Customer o tinhat™ Insurance:
Brilliant service friendly staff
Easy to understand had a few queries before getting insurance and the person on the phone was able to assist and get everything sorted
Customer service team
tinhat™ Insurance
8 years ago
Thank you Laura for the positive feedback and taking time to share your experience with us.
Regards,
Tinhat
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Trusted Customer
8 years ago
Co říká Trusted Customer o tinhat™ Insurance:
shocking....no communication... 7-10 working days a lie
Awful communication. Got told wrong address to send phone to. So phone was sat at an address for some time and no one contacted me...only after the promised 7-10 working days I contacted them to ask...
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Customer service team
tinhat™ Insurance
8 years ago
Good afternoon Please find our apologies for any inconvenience caused. I have passed this on to the relevant team and they will be in contact with you shortly.
Kind regards,
Tinhat
0
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TC
Trusted Customer
8 years ago
Co říká Trusted Customer o tinhat™ Insurance:
Where is my certificate of insurance?
Well I am still waiting for my certificate of insurance!!!
Customer service team
tinhat™ Insurance
8 years ago
Dear Victor, I have resent your policy schedule by email. It may be that the original schedule which was sent by email on 18 March 2018 16:39, went into your spam folder. If you need any further assistance please do not hesitate to contact us.
Providing a great customer experience is very important to us, and we are sorry that your initial experience did not meet that standard. We appreciate the chance to work with you to resolve the situation, and remain available if you have any further questions or concerns. Our customer reviews are very important to us, and we hope that you will be willing to revise your review based on your further experiences.
Kind regards, Tinhat
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Důvěryhodný zákazník
8 years ago
Mobile insurance made easy
Easy to set up insurance, also easy to change policy when changed phone. Pleasant agent helped to update
Customer service team
tinhat™ Insurance
8 years ago
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
tinhat™ offer affordable and reliable mobile phone and gadget insurance, with some of the lowest premiums and excesses in the UK. When you insure with us you can take advantage of our friendly UK support team, immediate cover and unlimited claims.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
tinhat™ offer affordable and reliable mobile phone and gadget insurance, with some of the lowest premiums and excesses in the UK. When you insure with us you can take advantage of our friendly UK support team, immediate cover and unlimited claims.