Well I am still waiting for my certificate of insurance!!!
Customer service team
tinhat™ Insurance
7 years ago
Dear Victor, I have resent your policy schedule by email. It may be that the original schedule which was sent by email on 18 March 2018 16:39, went into your spam folder. If you need any further assistance please do not hesitate to contact us.
Providing a great customer experience is very important to us, and we are sorry that your initial experience did not meet that standard. We appreciate the chance to work with you to resolve the situation, and remain available if you have any further questions or concerns. Our customer reviews are very important to us, and we hope that you will be willing to revise your review based on your further experiences.
Kind regards, Tinhat
0
Sdílet
Důvěryhodný zákazník
7 years ago
Mobile insurance made easy
Easy to set up insurance, also easy to change policy when changed phone. Pleasant agent helped to update
Customer service team
tinhat™ Insurance
7 years ago
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Regards,
Tinhat
0
Sdílet
Důvěryhodný zákazník
7 years ago
They are efficient in responding to my emails.
Customer service team
tinhat™ Insurance
7 years ago
Thank you for the positive feedback. We aim to respond to all our emails in within 48 hours.
Regards,
Tinhat
0
Sdílet
TC
Trusted Customer
7 years ago
Co říká Trusted Customer o tinhat™ Insurance:
It’s okay not too bad
Customer service team
tinhat™ Insurance
7 years ago
Thank you for your feedback.
Regards,
Tinhat
0
Sdílet
TC
Trusted Customer
7 years ago
Co říká Trusted Customer o tinhat™ Insurance:
Very easy to deal with. Came here to cut out the middle man so,e rude and dreadful broker. Thank you tin hat.
Customer service team
tinhat™ Insurance
7 years ago
Dear Jeanette,
Thank you for a great review. We strive hard to provide good customer service.
Regards,
Tinhat
0
Sdílet
TC
Trusted Customer
7 years ago
Co říká Trusted Customer o tinhat™ Insurance:
Quick and easy to apply.
Customer service team
tinhat™ Insurance
7 years ago
Thank you for reviewing us Stephen.
Regards,
Tinhat
0
Sdílet
TC
Trusted Customer
7 years ago
Co říká Trusted Customer o tinhat™ Insurance:
Be3n trying to get my phone fix for ages and no one ever get back to me been at least a month and a half
Customer service team
tinhat™ Insurance
7 years ago
Good afternoon Please find our apologies for any inconvenience caused. I have passed this on to the relevant team and they will be in contact with you shortly.
Kind regards,
Tinhat
0
Sdílet
Důvěryhodný zákazník
7 years ago
Great value policy
Great price
Customer service team
tinhat™ Insurance
7 years ago
Thank you for your feedback.
Regards,
Tinhat
0
Sdílet
Důvěryhodný zákazník
7 years ago
The insurance for my Apple Ipad was good and simple. Payments are very reasonable.
tinhat™ offer affordable and reliable mobile phone and gadget insurance, with some of the lowest premiums and excesses in the UK. When you insure with us you can take advantage of our friendly UK support team, immediate cover and unlimited claims.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
tinhat™ offer affordable and reliable mobile phone and gadget insurance, with some of the lowest premiums and excesses in the UK. When you insure with us you can take advantage of our friendly UK support team, immediate cover and unlimited claims.