Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Timbuktu Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/timbuktu-travel | Feefo

Zobrazení všech 980 recenzí

Tom Aarvold

7 years ago

Datum nákupu: 17/07/2017

Co říká Tom Aarvold o Timbuktu:

Friendly, helpful and efficient

Great selection of accommodation and activities and super helpful and knowledgeable staff. Timbuktu made the booking process unbelievably easy and we wouldn't hesitate to book through them again -...

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Georgie

Timbuktu

7 years ago

Hi Tom, thank you for taking the time to leave your feedback - we are delighted to hear you enjoyed the booking process with Timbuktu! All the best, Georgie and the Timbuktu team.

Beth Knapp

7 years ago

Datum nákupu: 03/07/2017

Co říká Beth Knapp o Timbuktu:

Namibia adventure with a restricted and short planning time

I emailed them regarding a trip we wanted to make on fairly short notice to Namibia. They put me in touch with Caitlin as she was an expert in that area and she moved heaven and earth to make a trip...

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Georgie

Timbuktu

7 years ago

Hi Beth, thank you for leaving your feedback - Caitlin and the team are thrilled to hear you had a great trip to Namibia and we are pleased to have been part of the process! Wishing you all the best, Georgie

Dawn

Manchester, UK

7 years ago

Datum nákupu: 03/07/2017

Co říká Dawn o Timbuktu:

Timbuktu saved me £1000s and delivered a dream!

I have just returned from a safari/beach holiday which I booked through Timbuktu. This is the second review that I have written regarding this trip. The first review was in relation to the booking...

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Georgie

Timbuktu

7 years ago

Hi, thank you for taking the time to leave us feedback, Joanna and the team are thrilled you had a wonderful time! Having a special guide really makes the experience extraordinary so we are glad you and Charles had a lovely connection. We are so pleased to have helped you and your mother on your trip and thanks again for leaving your feedback. All the best, Georgie

Recenze produktu

Smita

7 years ago

Datum nákupu: 09/07/2017

Co říká Smita o Timbuktu:

Sustainable and Eco-tourism spectacular experience!

Right from the get go, the experience was excellent! The website is beautiful and draws you into the travel locations with its beautiful pictures and descriptions. Once we got on the phone with our...

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Georgie

Timbuktu

7 years ago

Hi Smita & Soumit, lovely to hear from you and thanks so much for your great feedback. Joanna will be delighted to hear you got your flavour of sustainable tourism and I'm so pleased that we could help you plan your trip. Many thanks Georgie

Recenze produktu

Romulo Navarrete

7 years ago

Datum nákupu: 23/06/2017

Co říká Romulo Navarrete o Timbuktu:

Highly recommendable!

Very friendly staff to help me in the booking! Amazing experience in the trip itself, with an unforgettable birthday weekend Safari!

Georgie

Timbuktu

7 years ago

Hi Romulo, lovely to hear from you and thanks so much for your great feedback. We are delighted to hear this and so pleased that we could help you plan your birthday weekend trip. Georgie

Tom & Torie

7 years ago

Datum nákupu: 08/04/2017

Co říká Tom & Torie o Timbuktu:

Great

Johnny and his team were fabulous to work with on both of our trips to Southern Africa. We cannot wait to organise our next one with Timbuktu

Georgie

Timbuktu

7 years ago

Hi Tom and Torie, lovely to hear from you and thanks so much for your great feedback. Johnny will be delighted to hear this and I'm so pleased that we could help you plan your trip. We look forward to planning your next one! Georgie

Recenze produktu

Joe Robinson

7 years ago

Datum nákupu: 27/06/2017

Co říká Joe Robinson o Timbuktu:

Fantastic

Georgie

Timbuktu

7 years ago

Hi Joe, lovely to hear from you and thanks so much for your great feedback. We are delighted to hear this and so pleased that we could help you plan your trip. Georgie

Michael

geneva

8 years ago

Datum nákupu: 23/03/2017

Co říká Michael o Timbuktu:

Timbuktu is an extraordinarily competent company who put the client first

From the moment that i was put in contact with Johnny , i found him very personable and extremely helpful . He started working on our trip over the xmas break and inspite of the unfortunate timing ,...

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Georgie

Timbuktu

8 years ago

Hi Michael, lovely to hear from you and thanks so much for your great feedback. Johnny will be delighted to hear this and I'm so pleased that we could help you plan your trip to Namibia. Georgie

Recenze produktu

Josh

8 years ago

Datum nákupu: 01/06/2017

Co říká Josh o Timbuktu:

Wonderful service

Johnny was super helfpul in setting up the trip, and happily kept tweaking as I changed dates, locations, and price ranges. Online interface was great in visualizing everything and made for easy...

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Georgie

Timbuktu

8 years ago

Hi Josh, lovely to hear from you and thanks so much for your great feedback. Johnny will be delighted to hear this and I'm so pleased that we could help you plan your trip. Georgie

Tamsin

8 years ago

Datum nákupu: 07/10/2016

Co říká Tamsin o Timbuktu:

The whole experience was perfect

Timbukto arranged our recent Africa trip They were very helpful and came up with just the right safari for us. The whole experience was perfect from the first phone call to our arrival back in...

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Georgie

Timbuktu

8 years ago

Hi Tamsin, lovely to hear from you and thanks so much for your great feedback. We are delighted to hear this and so pleased that we could help you plan your trip. Georgie

Recenze produktu

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O Timbuktu

Welcome to Timbuktu, an interactive travel platform that gives you the power to research, choose, and literally build your own trip to Africa, and in doing so, pay less to get there. You enter the world of Timbuktu, browse our hand-picked crop of amazing African journeys, and empowers you to chop, change and refine these adventures, or simply build one from scratch—all under the specialist guidance from our experts. It’s fun and easy, and saves you money. You explore and create. We guide you and fulfil your dreams.

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4600 140th Ave N, Suite 180, Clearwater, Florida, 33762, United States

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Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

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Recenze společnosti Timbuktu

Onsea HouseVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuHad we realised how special this place was going to be we would have booked to stay another night at least. My mother and I stayed here at the start of our safari holiday. We arrived in Arusha in the...Přečíst vše

The BomaVíce recenzí pro tento výrobek (8)Prohlédnout si stránku výrobkuBeautiful and tranquil stop over after a long tiring flight from NY to Entebbe

Lake Kyaninga LodgeVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuUnbelievable architecture and natural beauty. Beyond excellent service and experience! Chimp trekking and crater trekking- this was hard work but well worth it!

Mweya Safari LodgeVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuThis was substandard - perhaps it was our room, but it was very below average and food was terrible. So glad we didn't spend more than a night here.

Mihingo LodgeVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuThis was a total surprise! The lodge is extremely well made and there are incredible things to do here as a family. We stayed here just one night but surely can do more and this is the only place...Přečíst vše

Olive GroveVíce recenzí pro tento výrobek (6)Prohlédnout si stránku výrobku

Mowani Mountain CampVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuAmazing scenery, people, a once in a lifetime view!

Ongava LodgeVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobku

Kulala Desert LodgeVíce recenzí pro tento výrobek (12)Prohlédnout si stránku výrobkuUnique location and lovely people!

Kulala Desert LodgeVíce recenzí pro tento výrobek (12)Prohlédnout si stránku výrobku

Wolwedans Dunes LodgeVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Skeleton Coast SafarisVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuThis was the highlight of the trip with just the most amazing set of experiences from driving in the dunes to spotting sharks off the coast to learning about the night stars of the southern...Přečíst vše

Okonjima Bush CampVíce recenzí pro tento výrobek (6)Prohlédnout si stránku výrobkuLearnt an enormous amount about the the Bush and was accomodated in the villa which was the most amazing stay ever. Thouroughly spoilt and extraordinarily beautiful

Saruni Samburu CampVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuOur stay at Saruni Samburu was amazing, we saw some wonderful animals, all the staff were very helpful and nothing was ever too much. The location of the camp meant that we had the most perfect views.

Saruni Mara CampVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuWe only stayed in Saruni Mara for a short while, but the food was lovely and we had some lovely game viewing from our balcony!

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?