Inspiring and empowering customers to read, learn, create and play
Služba
3.2
/5
5
4
3
2
1
556
100
75
105
448
1,284
hodnocení za poslední rok
Zobrazení všech 269,282 recenzí
MF
Marina Firth
Ověřeno Feefo
GBR
8 months ago
Co říká Marina Firth o The Works:
Did not receive any of it
0
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Důvěryhodný zákazník
Ověřeno Feefo
8 months ago
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
8 months ago
Always get good service ive stopped in their stores for years and I do the odd online shop too.
0
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SE
sadie exford
Ověřeno Feefo
GBR
8 months ago
Co říká sadie exford o The Works:
Shame
I ordered 6 books and only 1 arrived. Talking with customer services to get it resolved has been painful. Still waiting. It is a shame as the works offers very good value for money. But I won’t be...
Přečíst další
0
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JJ
Jill Johnson
Ověřeno Feefo
8 months ago
0
Sdílet
AH
Alison Hawkins
Ověřeno Feefo
GBR
8 months ago
Co říká Alison Hawkins o The Works:
Not the best
The parcel took longer than expected to be shipped. When received, one of the items had a broken box and half of the contents had spilled out into the packaging
0
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SH
samantha hardy
Ověřeno Feefo
GBR
8 months ago
Co říká samantha hardy o The Works:
Failed delivery twice
Customer services was good.
But delivery just didn't get delivered for two orders.
They both said out for delivery and didn't turn up so I contacted the works and both times each delivery was...
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0
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LC
Lynette Cummings
Ověřeno Feefo
GBR
8 months ago
Co říká Lynette Cummings o The Works:
Brilliant service
Quick delivery
Good quality books and fantastic prices
Good choice in stock
Shop is always friendly and nice service
0
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Důvěryhodný zákazník
Ověřeno Feefo
9 months ago
I ordered on line.
I had to wait a ridiculous 3 weeks for my books to arrive so I will not be buying from the Works again !!!
Donna Smith
The Works
8 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was delayed due to an issue with the warehouse.
We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
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Důvěryhodný zákazník
Ověřeno Feefo
9 months ago
Good service at Reading store
The staff at The Works, Reading are always helpful. I collect my orders from that store and there is always plenty more craft stuff and stationary to stock up on when you visit the store.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.