Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

The Longest Stay LTD Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/the-longest-stay-ltd | Feefo

Zobrazení všech 66 recenzí

Trusted Customer

Cumbria

8 years ago

Datum nákupu: 22/07/2016

Co říká Trusted Customer o The Longest Stay LTD:

Excellent

Excellent service as always

Recenze produktu

Trusted Customer

Edinburgh

9 years ago

Datum nákupu: 26/06/2015

Co říká Trusted Customer o The Longest Stay LTD:

Efficient and friendly service even without meeting anyone!

Easy to navigate website, easy to order and delivery was simple and friendly. I would happily recommend them, we will be ordering some more furniture soon I hope.

Tautvydas

The Longest Stay LTD

8 years ago

Dear Mr Geoff,

We are very happy that you liked our services.

Looking forward helping you with your future purchases !

Best,

Tautvydas

Recenze produktu

Trusted Customer

9 years ago

Datum nákupu: 26/12/2015

Co říká Trusted Customer o The Longest Stay LTD:

Horrific experience

I bought this item and paid for it and the charge went through. Then a week later I was told the item is not for sale and my money would be refunded. How is that ok? Inexcusable.

Tautvydas

The Longest Stay LTD

9 years ago

Dear Lilly,

Thank you for your feedback.

I sincerely apologise that you had a bad experience. Unfortunately, when you placed the order on Boxing day, the office was closed and we informed you about the stock availability the next working day. Although it was a very busy period, we are continuously improving our service to avoid these errors in the future.

Kind Regards,

Tautvydas

Trusted Customer

9 years ago

I was contacted to change my review but after reading the company's comment to my review, I will not be changing my opinion. In fact I continue to be disappointed in this company. I was not contacted the next day about my order. It was almost a week before my order was canceled on me and it took even longer have my money refunded. Please don't do business with these people. They take your money and then lie. For shame.

Tautvydas

The Longest Stay LTD

9 years ago

Dear Lilly,

As it was the Christmas and New Year period the next working day was three days after you placed the order and we informed you that day that the item was out of stock.

Refunds take up to five working days to be credited to your account.

I again apologise for your bad experience.

Best Wishes,

Tautvydas

Recenze produktu

Důvěryhodný zákazník

9 years ago

Datum nákupu: 31/05/2016

Lovely very personal service :)

For some reason my credit card is not accepted via the channel you use. Not a problem as can pay by bank transfer but my cc works with everyone else

Důvěryhodný zákazník

9 years ago

Datum nákupu: 18/04/2016

Pretty poor all round to be honest. I won't be using them again.

I ordered an outdoor sofa which was priced incorrectly on the website. I was contacted and asked to pay the additional money for the chair which I duly sent. No offer of goodwill was made given the...

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Tautvydas

The Longest Stay LTD

8 years ago

Dear Mrs Amy,

Thank you for your feedback.

Please accept my sincere apologies for your bad experience. After noticing this error, we took immediate action and the price was corrected.

As for the cushions, we have double checked it and i can ensure you that the cushions you received are the one's you ordered.

Our dedicated team is continuously working on improving our service to avoid errors in the future

Best,

Tautvydas

Recenze produktu

Trusted Customer

Lincolnshire, U.K.

9 years ago

Datum nákupu: 26/01/2015

Co říká Trusted Customer o The Longest Stay LTD:

Very quick delivery time

Tautvydas

The Longest Stay LTD

8 years ago

Dear Mr Christopher,

Thanks for your review !

The rug looks great in your lounge. Thanks for sharing the image !

Regards,

Tautvydas

Recenze produktu

Důvěryhodný zákazník

9 years ago

Datum nákupu: 03/03/2015

Recenze produktu

Důvěryhodný zákazník

9 years ago

Datum nákupu: 07/11/2015

Great customer service

Quick, efficient and helpful, would use again without hesitation.

Recenze produktu

Trusted Customer

Cookham

9 years ago

Datum nákupu: 03/06/2015

Co říká Trusted Customer o The Longest Stay LTD:

A great desk

They worked hard to get the product I wanted at a competitive price and are always available to keep me updated on delivery times etc

Tautvydas

The Longest Stay LTD

8 years ago

Dear Mr Mark,

Thank you for taking the time to write this great review.

We hope you enjoy your desk !

Best,

Tautvydas

Recenze produktu

Trusted Customer

9 years ago

Datum nákupu: 17/10/2015

Co říká Trusted Customer o The Longest Stay LTD:

Decent company

Candle I wanted wasn't in stock so company called to let me know and to tell me what was available

Tautvydas

The Longest Stay LTD

9 years ago

Dear Mrs Jennifer,

Thank you for your review.

It was a pleasure speaking to you on a phone and being able to offer the alternatives from our wide range of products.

I am sorry that you didn't like the product, we will inform the supplier about your feedback.

Kind Regards,

Tautvydas

Recenze produktu

Neobdržel/a jste pozvánku k recenzi?

O The Longest Stay LTD

The Longest Stay is the online shopping destination where discerning interiors enthusiasts can buy from our curated collection of designer furniture, unique Designer Home Accessories and Luxury Home Gifts. Our Interior Style Guide is an innovative buying experience that allows you to see the potential of our products within the context of real interiors; so you can visualise how they work. Glance through our inspiring editorials and simply click-to-buy whenever you spot something you like.

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02073499057

13 Radnor Walk, Chelsea, London, Greater London, SW3 4BP, United Kingdom

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti The Longest Stay LTD

Edge Pig and Piglet OrnamentVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuThese two are great and compliment the other farm animals in this range we have got

Origami Desk-BlackVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

DL & Co Grey Marble Glazed Skull CandleVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuNever recovered the product I paid for.

Riviera Double Sofa-Cushion Canvas-Frame Metallic GraphiteVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Cuzzo Rug in Teal - LargeVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuLove my new rug, perfectly complemented my retro 70's inspired look for my lounge.

Bookrack PiroutteVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Edge Aluminium Leaf Bowl - MediumVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuUnusual piece, good weight not light and flimsy like some on the market. Bought as Christmas present and loved by the recipient.

Origami Desk-CreamVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Marmalade Candles Fragrant Glass Vessel Candle - Cinnamon & GingerVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuCandle did not burn evenly and had very little smell

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?