With my son in London turning 30, and us, his family, in Sydney Australia we were looking to get him a great milestone gift. We needed a lot of help particularly given today's challenges. We found...
Purchased Munna Corset chairs. The longest stay provided amazing customer service from start to finish. It took me ages to decide on fabric however, they were very patient. They answered all my...
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Sherry
The Longest Stay LTD
5 years ago
Thank you for your review! We are delighted you are happy with our service.
Excellent customer service and delivery, thank you! I needed super fast delivery and your team was amazing! Made everything smooth and very pleasant. Definitely recommended!
What a pleasant experience! I ordered one of the cushions by Bivain and it not only arrived in time for the holidays it was delivered earlier than expected. It sits beautifully on the Gubi Stay Sofa...
Truly woeful and flippant. Ordered item on 9th December and then at 4:30pm on 20th December email from team saying:
"This is just a quick email to let you know, there is a back log of orders at the...
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Sherry
The Longest Stay LTD
5 years ago
Unfortunately we were notified that the item was discontinued shortly before the item was due to be delivered. To compensate for this error we offered to buy an alternative gift at our expense that we knew could arrive on time for Xmas plus refund the client. We are a service provider and sometimes suppliers can let us down. But when this happens which is rarely we do whatever it takes to make the situation better. I can assure you we work during holidays and worked through to solve this issue the entire time. The title in this review is not true at all. As the CEO of the company I personally oversaw this. The supplier's MD was on leave so it took slightly longer as we got to the bottom of the issue but we did in a matter of hours. I do not know many retailers that offer free gifts when an item is late or not available. We go through great lengths to help our clients and value their business tremendously and do whatever it takes to try and rectify any issues. This is a service we pride ourselves on.
Důvěryhodný zákazník
5 years ago
Timeline of events:
9th Dec item ordered as in stock on website
20th Dec 4:30pm - email stating backlog so delayed
23rd Dec discussion in which you chased up and found was discontinued.
Agree on other items and that I didn’t get what I ordered before Christmas and do feel the 20th December email issue was overlooked
Sherry
The Longest Stay LTD
5 years ago
Again just to reinstate we did apologies and offered to send a free gift of the same value that would arrive in time for Xmas. We were misinformed about the item from our supplier but did our best to find a solution.
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Monica Beate Breivik
Norway
5 years ago
Datum nákupu: 10/06/2019
Co říká Monica Beate Breivik o The Longest Stay LTD:
Sherri and her sales team were super helpful when I wanted to purchase a wallpaper that wasn’t available in Norway. They answered all my questions, gave me the best service, delivered the wallpaper...
The Longest Stay is the online shopping destination where discerning interiors enthusiasts can buy from our curated collection of designer furniture, unique Designer Home Accessories and Luxury Home Gifts. Our Interior Style Guide is an innovative buying experience that allows you to see the potential of our products within the context of real interiors; so you can visualise how they work. Glance through our inspiring editorials and simply click-to-buy whenever you spot something you like.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
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Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
The Longest Stay is the online shopping destination where discerning interiors enthusiasts can buy from our curated collection of designer furniture, unique Designer Home Accessories and Luxury Home Gifts. Our Interior Style Guide is an innovative buying experience that allows you to see the potential of our products within the context of real interiors; so you can visualise how they work. Glance through our inspiring editorials and simply click-to-buy whenever you spot something you like.
