good service from E&L, good communication as to product and how it would be better for my caravan insurance
0
Sdílet
Důvěryhodný zákazník
9 years ago
Recommended
The insurance was good value for money compared to other companies and the staff was very helpful.
0
Sdílet
Důvěryhodný zákazník
9 years ago
Excellent customer service
I found the representative I spoke to very polite and helpful, She also went through all the options with me to find me the best product for my needs.
0
Sdílet
TC
Trusted Customer
new forest
9 years ago
Co říká Trusted Customer o The Insurance Emporium:
return call bcks
you could begin by returning phone calls .i rang many many times and requested a call back but untill i emailed to ask if you still existed i had no response from you .this all took over a month...
Přečíst další
Daniel
The Insurance Emporium
9 years ago
Thank you for your feedback.
I am sorry for the service that has been provided to date, this is not indicative of our usual levels of service.
A senior member of our team will contact to discuss the situation with you.
Kind regards
Daniel Noble
Customer Contact Team Leader
1
Sdílet
TC
Trusted Customer
9 years ago
Co říká Trusted Customer o The Insurance Emporium:
easy to set up. great price. no hassle. wonderful people.
easy to set up. great price. no hassle. wonderful people.
0
Sdílet
TC
Trusted Customer
9 years ago
Co říká Trusted Customer o The Insurance Emporium:
Lacking communication.
My policy document file emailed to me was empty. I notified Emporium for them to send my documents but they haven't replied. Communication is lacking.
Emporium need to update their list of models as...
Přečíst další
0
Sdílet
TC
Trusted Customer
9 years ago
Co říká Trusted Customer o The Insurance Emporium:
Pretty good
Pretty good but charged me twice therefore had to contact customer services for a refund. Had read that the phone lines take forever tsk used chat instead which was really efficient and was refunded...
Přečíst další
0
Sdílet
Důvěryhodný zákazník
9 years ago
Could not buy on line because have no mobile number and could not proceed and had to ring and then incurred a collection charge which was NOT explained at the time . Hopefully this is sorted but it...
Přečíst další
0
Sdílet
Důvěryhodný zákazník
9 years ago
great service at a great price!
0
Sdílet
TC
Trusted Customer
moodiesburn
9 years ago
Co říká Trusted Customer o The Insurance Emporium:
telephoned and nice lady sorted my pet insurance swiftly
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.