Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze The Insurance Emporium

Zobrazení všech 6,917 recenzí

Důvěryhodný zákazník

9 years ago

No reply to email

I contacted you via reply email and online form and no one has replied

Daniel

The Insurance Emporium

9 years ago

Thank you for your feedback, a senior member of our team is going to contact you to make sure that your request is complete.

Kind regards

Daniel Noble

Customer Contact Team Leader

Trusted Customer

Ipswich

9 years ago

Co říká Trusted Customer o The Insurance Emporium:

Disappointed New customer

Very disappointed I have insured 3 dogs I have had confirmation about 1 dog not a thing about the other..the monies have been taken from my bank..I will be ringing up shortly hoping it will sort...

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Daniel

The Insurance Emporium

9 years ago

Thank you for your feedback.

Sorry that you haven't received the email containing your policy documents. You should have received it within 3 working days. Your email address appears to be correct as you have provided feedback via Feefo, so we have sent he email again to that email address. Please check any spam or junk email folders that you may have and let us know if you still haven't received it. If nothing is received please get in touch again via our online contact form and, if possible, supply an alternative email address.

Kind regards

Daniel Noble

Customer Contact Team Leader

Trusted Customer

9 years ago

Co říká Trusted Customer o The Insurance Emporium:

Excellent service

When I couldnt find policy docs a further email sent immediately. Easy to talk to personnel - easy website

Trusted Customer

9 years ago

Co říká Trusted Customer o The Insurance Emporium:

becki was very helpful. sorted out the type of policy i wanted and went though all details with me. long wait to get to speak to someone

Trusted Customer

9 years ago

Co říká Trusted Customer o The Insurance Emporium:

Cover for life at 13yrs old

Took a few minutes to get through on the phone but very knowledgeable and friendly staff. My 13yr old pedigree cat was covered for life for 40% of the previous policy.

Důvěryhodný zákazník

9 years ago

hannah went through buying insurance easily.

Důvěryhodný zákazník

9 years ago

Good value caravan insurance

It was very easy to renew my caravan insurance, painless

Důvěryhodný zákazník

9 years ago

So far, so good!!

Good with multi pet policy discount. Separate policies to. Great customer service, don't push you into buying anything else with them. Found them on comparison sites and they were the cheapest...

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Důvěryhodný zákazník

9 years ago

It gave me what I wanted at a reasonable price

I did all the work. When asked a specific question on chat I had to ask twice and the answer was still a little vague. Don't know how good they are until I make a claim which hopefully I won't have...

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Důvěryhodný zákazník

9 years ago

Clear explanation given of product and all questions answered

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti The Insurance Emporium

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?