A problem with the keys not working was quickly resolved the flat was lovely and warm and very clean it was very close to princes street and public transport
I would have liked a welcome pack of...
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Daisy
The Edinburgh Address
1 year ago
It's great to hear that you enjoyed your stay. We always appreciate the feedback, and I will pass on these comments to our team and we will endeavour to rectify the issues mentioned above. We hope to host any future stays in Edinburgh.
Recenze produktu
Daisy
The Edinburgh Address
1 year ago
Thanks for letting us know. I will pass these comments on to Karen.
Everything went smoothly. However, any contact was more with the owner herself.
Daisy
The Edinburgh Address
1 year ago
Thanks for taking the time to leave a positive review, we really appreciate it. We are a small business and where we would love to be able to greet every guest, unfortunately this is not feasible for us, this is why we employ Karens amazing property management company to help us with immediate guest contact.
Recenze produktu
Daisy
The Edinburgh Address
1 year ago
I'm glad to hear that you enjoyed your stay overall. I apologise that the property was not up to scratch. Thank you for passing on this feedback, I have passed thison to the team and we will endeavour to make improvements based on this.
The website is professional and easy to navigate. Communication was good, with reminders sent in a timely manner about payments due. The only slight issue was that it didn't seem very clear about...
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Daisy
The Edinburgh Address
1 year ago
I am glad to hear that it was a smooth booking process for you. I am sorry to hear that you did not feel that the minimum stay was not obvious, and we will look into making this more clear for future guests!
Recenze produktu
Daisy
The Edinburgh Address
1 year ago
It is great to hear that you enjoyed your stay at our property! We really do appreciate the feedback. We look forward to planning any future trips you may wish to book with us!
I booked this property for a couple visiting Edinburgh for the festival, I found the property to be exactly as presented and the booking process very simple. The team were easy to deal with,...
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Daisy
The Edinburgh Address
1 year ago
Many thanks for taking the time to leave us a 5-star review. It is greatly appreciated.
Recenze produktu
Daisy
The Edinburgh Address
1 year ago
We are so glad to hear that you enjoyed your time in Edinburgh.
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Sdílet
Důvěryhodný zákazník
1 year ago
Datum nákupu: 25/03/2023
Very helpful from booking to arrival, and in returning some lost property.
Daisy
The Edinburgh Address
1 year ago
Thank you for your 5 star review. It is greatly appreciated.
Recenze produktu
Daisy
The Edinburgh Address
1 year ago
We hope to host you again next time you are in Scotland.
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Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
