Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

The Consortium Care Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/the-consortium-care | Feefo

Zobrazení všech 87 recenzí

Důvěryhodný zákazník

8 years ago

Datum nákupu: 22/11/2016

Pleasant and speedy service.

Always pleasant and helpful on the phone. Goods are delivered quickly.

Sam

The Consortium Care

8 years ago

Hi Canolfan Padarn,

Thank you for leaving us some great feedback, I will ensure that your comments are passed on,

Regards

Sam - Customer Engagement & Performance Manager

Prohlédnout si celou recenzi zákazníka

Trusted Customer

8 years ago

Datum nákupu: 16/11/2016

Co říká Trusted Customer o The Consortium Care:

The things ordered that were in stock came very quickly we did however have...

The things ordered that were in stock came very quickly we did however have to wait for some key items that we needed for xmas crafts.

Sam

The Consortium Care

8 years ago

Hi Leonard Cheshire Foundation,

Thank you for leaving us some good feedback, I am sorry to hear that you had to wait for some key Christmas items and will ensure that your comments are passed on,

Regards

Sam - Customer Engagement & Performance Manager.

Prohlédnout si celou recenzi zákazníka

Trusted Customer

Cornwall

8 years ago

Datum nákupu: 22/09/2016

Co říká Trusted Customer o The Consortium Care:

An A1 service

I never have any problems with ordering either on line or over the phone. Nothing is ever too much trouble and delivery is fast and easy.

Sam

The Consortium Care

8 years ago

Hi Appleby Lodge Residential Homes,

Thank you for giving us some great feedback! I will ensure that your comments are passed on.

Regards

Sam - Customer Engagement & Performance Manager

Prohlédnout si celou recenzi zákazníka

Trusted Customer

8 years ago

Datum nákupu: 10/11/2016

Co říká Trusted Customer o The Consortium Care:

Excellent service by The Consortium Care

The goods are delivered on time, the staff are helpful

Sam

The Consortium Care

8 years ago

Hi Tricuro Support Ltd,

Thank you for giving us some great feedback, I will ensure that your comments are passed on.

Regards

Sam - Customer Engagement & Performance Manager.

Prohlédnout si celou recenzi zákazníka

Trusted Customer

8 years ago

Datum nákupu: 10/11/2016

Co říká Trusted Customer o The Consortium Care:

i am frequently missing items within mixed parcels, some items are OOS for ...

i am frequently missing items within mixed parcels, some items are OOS for a long period of time.

Sam

The Consortium Care

8 years ago

Dear Welldeal Ltd,

I am sorry to hear that you are frequently missing items from your delivery, I will pass these comments on and someone will be in contact with you shortly to discuss this further.

Regards

Sam - Customer Engagement & Performance Manager.

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Důvěryhodný zákazník

8 years ago

Datum nákupu: 06/11/2016

Rubbish and definitely will not be ordering from them again

I was really disappointed with the service I received. I ordered from this company as my Father needed the products soon. I was able to choose a delivery date which was nonsense as the delivery was...

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Sam

The Consortium Care

8 years ago

Dear Mr Sabharwal

I am sorry to hear about the recent experience that you received from us.

This is not something that we at the consortium would want to put our customers through and we apologies for any inconvenience that this may have caused you.

While we do try to ensure that key items are kept in stock from time to time we do run out due to unforeseen circumstances..

It seems that in this particular instance the product required was out of stock and we were unable to dispatch them out to yourself until we received them in our warehouse.

If you would like to discuss this further please do not hesitate to respond back to myself on here.

Regards

Sam - Customer Engagement & Performance Manager

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Trusted Customer

Carmarthenshire

8 years ago

Datum nákupu: 14/10/2016

Co říká Trusted Customer o The Consortium Care:

Not up to the usual standard

I could not order the @special@ on gloves via the website, the amount kept automatically changing without any explanation. When the order arrived I received one single box of gloves out of an order...

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Sam

The Consortium Care

8 years ago

Hi Lifestyle (Wales) Ltd,

Im sorry to hear about the issues you are advising that you received with your delivery.

I tried to call today to discuss this further however was advised that no-one was available to talk until Monday,

I have scheduled some time in to try and call again so that I can see if i can be of some assistance with this matter.,

Regards

Sam - Customer Engagement & Performance Manager.

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Trusted Customer

8 years ago

Datum nákupu: 02/09/2016

Co říká Trusted Customer o The Consortium Care:

rejected order still awaiting refund

Not delivered on time--

Sam

The Consortium Care

8 years ago

Hi Eungella Care Limited.

I am sorry to hear that your order was not delivered on time and that you are awaiting your refund. I am chasing this up for you now and will respond to you directly on E-mail as soon as I have further information.

Regards

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Trusted Customer

Dogmersfield but delivery address is Dorsella Cottage, Evercreech.

8 years ago

Datum nákupu: 02/10/2016

Co říká Trusted Customer o The Consortium Care:

Not acceptable when carers are relying on essentials for their work.

I assumed the order had gone through. I placed the order on the 29/9, payment went through. Then email on 7th saying it would be delivered within 2-3 days.

Caroline

The Consortium Care

8 years ago

Thank you for your feedback - I will ensure it is passed on.

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Trusted Customer

Cheshire

8 years ago

Datum nákupu: 21/09/2016

Co říká Trusted Customer o The Consortium Care:

Excellent all round service

All products in stock for a client of mine very quick dispatch

Caroline

The Consortium Care

8 years ago

Great to hear - thanks for letting us know.

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Neobdržel/a jste pozvánku k recenzi?

O The Consortium Care

The Consortium Care offers the complete package to the care sector. We offer choice, value and quality on an extensive range of over 21,000 products, including our exclusive Own Brand ranges, to provide a quality-assured product suitable for every budget. With all our products and services available through our mobile-friendly website, and a specialist Customer Care team on hand for expert guidance and free purchasing advice, we help keep caring environments efficient, stimulating and responsive.

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08453 66 88 22

Hammond Way, Trowbridge, Wiltshire, BA14 8RR, United Kingdom

Proč věřit recenzím Feefo?