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Recenze společnosti The Consortium Care

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The Consortium Care již není aktivním zákazníkem Feefo
Zobrazení všech 87 recenzí
TC
Trusted Customer
8 years ago
Datum nákupu: 07/12/2016
Co říká Trusted Customer o The Consortium Care:
Delivery made to wrong address, had to go and retrieve the items ordered fr...
Delivery made to wrong address, had to go and retrieve the items ordered from the address items were delivered too - this is now the second time in a row this has happened
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Sam
The Consortium Care
8 years ago
Hi Tricuro Support Ltd, 

I'm sorry to hear about the issues you have had regarding your deliveries. I can see that a member of our team has recently been in contact regarding this issue and has fed back details of the issue to our carriers. 
Should the issue persist please contact us as soon as possible so that we can investigate this further. 

Regards

Sam - Customer Engagement & Performance Manager
TC
Trusted Customer
8 years ago
Datum nákupu: 21/10/2016
Co říká Trusted Customer o The Consortium Care:
Fantastic Customer Service
great telephone customer service. Delivery driver always helpful and friendly.
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Caroline
The Consortium Care
8 years ago
Great to hear - thank you for letting us know.

Caroline
Důvěryhodný zákazník
8 years ago
Datum nákupu: 24/10/2016
Excellent service by The Consortium Care
Service as always excellent. Many thanks.
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Sam
The Consortium Care
8 years ago
Hi, 

Thank you for taking the time to leave us some fantastic positive feedback! 

Have a happy Christmas!

Regards

Sam - Customer Engagement & Performance Manager
TC
Trusted Customer
8 years ago
Datum nákupu: 21/10/2016
Co říká Trusted Customer o The Consortium Care:
Brilliant
Easy process and speedy delivery - just what we need
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Sam
The Consortium Care
8 years ago
Hi Age Concern Hampshire, 

Thank you for giving us some good feedback! 

Is there anything that we can do to provide a 5 star service? 

Have a happy Christmas

Regards

Sam - Customer Engagement & Performance Manager
TC
Trusted Customer
8 years ago
Datum nákupu: 15/11/2016
Co říká Trusted Customer o The Consortium Care:
Good service by The Consortium Care
A fast and reliable service :)
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Sam
The Consortium Care
8 years ago
Hi Crofters Close Care Home, 

Thank you for providing us some good feedback, 

If there is anything that we could do to provide a 5 star service i would love to hear! 

Have a happy Christmas!

Regards

Sam - Customer Engagement & Performance Manager
TC
Trusted Customer
8 years ago
Datum nákupu: 25/11/2016
Co říká Trusted Customer o The Consortium Care:
only bothered answering as keep getting emails - we use consortium as compa...
only bothered answering as keep getting emails - we use consortium as company choice. service as I would expect.
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Sam
The Consortium Care
8 years ago
Hi Your Life Management, 

Thank you for giving us some good feedback! 

I'm sorry to hear about the repeat e-mails, we have recently amended some of our processes so you should not experience this issue again,  

If you  do please do not hesitate in getting in contact with us to let us know, 

 Regards

Sam - Customer Engagement & Performance Manager
TC
Trusted Customer
8 years ago
Datum nákupu: 01/12/2016
Co říká Trusted Customer o The Consortium Care:
\great and easy to use. I would like to see more stationery products offer...
\great and easy to use. I would like to see more stationery products offered.
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Sam
The Consortium Care
8 years ago
Hi Right At Home South Trafford

Thank you for leaving us some good feedback,

In regards to the stationary, is there anything particular that you would like to see?  
We would love to hear from you! 

Regards

Sam - Customer Engagement & Performance Manager
TC
Trusted Customer
8 years ago
Datum nákupu: 15/11/2016
Co říká Trusted Customer o The Consortium Care:
Excellent service by The Consortium Care
Excellent service
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Sam
The Consortium Care
8 years ago
Hi East Radnorshire Day Centre,

Thank you for leaving us some great feedback,

Regards

Sam - Customer Engagement & Performance Manager,
TC
Trusted Customer
8 years ago
Datum nákupu: 09/11/2016
Co říká Trusted Customer o The Consortium Care:
Good service by The Consortium Care
Good service, prompt delivery.
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Sam
The Consortium Care
8 years ago
Hi Somerset Care Ltd, 

Thank you for leaving us some wonderful feedback.

Enjoy the rest of your week! 

Regards

Sam - Customer Engagement & Performance Manager
Důvěryhodný zákazník
8 years ago
Datum nákupu: 22/11/2016
Easy to use, but you need to communicate things better
Consortium is easy to use, but occasionally items are unavailable without any explanation as to why. Please could you put some sort of note on the system to explain why something is unavailable,...

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Sam
The Consortium Care
8 years ago
Hi Pheonix, 

Thank you for leaving us some good feedback.

I'm sorry to hear that some of the items you require are at times out of stock,  We are unable to put reasons why as this could be caused by numerous different factors however we do try our best to ensure that this doesn't happen and that if it does, we try to re-stock them as quickly as possible. 

Regards

Sam - Customer Engagement & Performance Manager
O The Consortium Care
The Consortium Care offers the complete package to the care sector. We offer choice, value and quality on an extensive range of over 21,000 products, including our exclusive Own Brand ranges, to provide a quality-assured product suitable for every budget. With all our products and services available through our mobile-friendly website, and a specialist Customer Care team on hand for expert guidance and free purchasing advice, we help keep caring environments efficient, stimulating and responsive.
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Hammond Way, Trowbridge, Wiltshire, BA14 8RR, United Kingdom
Proč věřit recenzím Feefo?

O The Consortium Care
The Consortium Care offers the complete package to the care sector. We offer choice, value and quality on an extensive range of over 21,000 products, including our exclusive Own Brand ranges, to provide a quality-assured product suitable for every budget. With all our products and services available through our mobile-friendly website, and a specialist Customer Care team on hand for expert guidance and free purchasing advice, we help keep caring environments efficient, stimulating and responsive.