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Recenze společnosti Terrys Fabrics

Established over 46 years ago, Terrys Fabrics has successfully grown from market stall beginnings to the business it is now.

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Terrys Fabrics již není aktivním zákazníkem Feefo
Zobrazení všech 29,021 recenzí
Důvěryhodný zákazník
5 years ago
Datum nákupu: 09/04/2020
Not received order
Have NOT received the order and can not get hold of company!
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Paul
Terrys Fabrics
5 years ago
Thank you for your review. Unfortunately due to the social distancing restrictions, like most internet companies, orders are taking a little longer to get dispatched, and also some of our supplier deliveries are sporadic as they struggle to deal with social distancing. We appreciate our dispatch times may not have been completely accurate and for that we apologiseThe duvet cover you ordered have now been dispatched. Please accept again our apologies for the delay and we hope you will give us another chance in the future to show we can meet delivery expectations in normal times.
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Beryl Walker
Leeds, W. Yorkshire
5 years ago
Datum nákupu: 09/04/2020
Co říká Beryl Walker o Terrys Fabrics:
Fabric flair
Excellent service. Prompt delivery, parcel done up so very well, goods secure and protected. Excellent quality of the goods, all at a very reasonable price.
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Důvěryhodný zákazník
5 years ago
Datum nákupu: 09/04/2020
Excellent
They were very efficient in spite of the current circumstances and the fabric I ordered arrived in a timely fashion The fabric is lovely and already processed into our new lounge curtains and hung...

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Důvěryhodný zákazník
5 years ago
Datum nákupu: 09/04/2020
not happy
Been waiting 2 weeks for my bedding an still haven’t received my purchase so I don’t think I’ll be ordering again
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Paul
Terrys Fabrics
5 years ago
Thank you for your review. Unfortunately due to the working restrictions orders are taking a little longer to get dispatched and also some of our supplier deliveries are sporadic as they struggle to deal with social distancing. The item you ordered do appear to have been in stock but when we went to pick them they were damaged. To add to this the supplier in question did mention to us they would be re-opening and then did not. As we cannot guarantee a fulfilment date we have refunded your order and will be sending you a voucher by email to apologise for the inconvenience we have caused.Please accept again our apologies for the delay and we hope you will give us another chance in the future to show we can meet delivery expectations in normal times.
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Důvěryhodný zákazník
5 years ago
Datum nákupu: 09/04/2020
Great buy
Great product, good quality
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Důvěryhodný zákazník
5 years ago
Datum nákupu: 09/04/2020
Excellent service. Fair pricing. Highly recommended. Would use again.
Excellent service, particularly given worldwide coronavirus epidemic. A really nice touch was the letter, enclosed with the fabric, apologising for the delay.
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Pamela Comerford
5 years ago
Datum nákupu: 09/04/2020
Co říká Pamela Comerford o Terrys Fabrics:
Excellent service ,did exactly what they said ,goods arrived on time
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Důvěryhodný zákazník
5 years ago
Datum nákupu: 09/04/2020
Let down
Don’t send samples to customers , take their payment and order then wait a week before letting them know you cannot get the fabric very disappointed
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Paul
Terrys Fabrics
5 years ago
Thank you for your review. Firstly please let us apologise for slow feedback, as all our customer service staff are working remotely at the moment, in line with government Covid 19 guidance, and regrettably it is affecting response times, and also means our phone lines are not manned at the moment.We do have samples available on all our fabrics and they can be ordered free online. Unfortunately due to the working restrictions orders are taking a little longer to get dispatched and also some of our supplier deliveries are sporadic as they struggle to deal with social distancing. However as per your request your order has been refunded. We will be sending you a voucher for the inconvenience and please accept again our apologies for the delay. We hope you will give us another chance in the future to show we can meet delivery expectations in normal times.
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Christine Appleton
5 years ago
Datum nákupu: 09/04/2020
Co říká Christine Appleton o Terrys Fabrics:
Beautiful fabric
Great quality fabric and rails, I buy my roman blind kits from terrys and they are perfect for the job and all the fabric I have bought is beautiful
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Joanne Dobing
5 years ago
Datum nákupu: 09/04/2020
Co říká Joanne Dobing o Terrys Fabrics:
Curtain pole
Good quality curtain pole, arrived promptly and very easy to put up.
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O Terrys Fabrics
Terrys Fabrics is a family business and we have grown on the principle to provide the highest quality furnishing fabrics at the most competitive prices. This principle remains today, and our fantastic range of discount fabrics, friendly and personal service have earned us numerous nominations for Fabric Retailer of the Year. Terrys Fabrics provides a huge range of soft furnishings for your home - specialising in Curtains, Blinds and Fabric by the metre.
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Terrys Textiles Ltd, Unit 6-8, Winpenny Road, Newcastle-under-Lyme, Staffordshire, ST5 7RH, United Kingdom
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O Terrys Fabrics
Terrys Fabrics is a family business and we have grown on the principle to provide the highest quality furnishing fabrics at the most competitive prices. This principle remains today, and our fantastic range of discount fabrics, friendly and personal service have earned us numerous nominations for Fabric Retailer of the Year. Terrys Fabrics provides a huge range of soft furnishings for your home - specialising in Curtains, Blinds and Fabric by the metre.