Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Teddybearland Ltd Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/teddybearland-ltd | Feefo

Zobrazení všech 1,152 recenzí

Lynn

Bristol

9 years ago

Datum nákupu: 31/03/2016

Co říká Lynn o Teddybearland Ltd:

Very efficient and they deliver quickly and your goods are always well wrapped to protect them. I always find them value for money too. I would highly recommend anyone to use Teddybearland.

Recenze produktu

LOUISE

Scotland

9 years ago

Datum nákupu: 03/04/2016

Co říká LOUISE o Teddybearland Ltd:

Fast, Efficient and Friendly.

Fantastic products, great service, fast, friendly and efficient with great choice. Well packaged too. Thank you.

Recenze produktu

JANET

Fareham

9 years ago

Datum nákupu: 04/04/2016

Co říká JANET o Teddybearland Ltd:

Not impressed

Received bear with the wrong tag. Queried it by phone and was told it was a defect. Emailed twice and no response. Not impressed! **

Basia

Teddybearland Ltd

9 years ago

Dear Janet,

Thank you for taking the time to review our company and we are very sorry to hear we have not resolved your issue quicker for you. I can confirm that the tag must have been placed on the bear in error by the manufacturer (charlie bears) we have requested that they send the correct tag to you which they have confirmed they will be doing ASAP and it should be with you this week. We hope we have now resolved the issue for you if not please let us know by either giving us a call on 01225 300755 or emailing us.

Kind Regards

Customer Services Manager

Recenze produktu

Důvěryhodný zákazník

9 years ago

Datum nákupu: 03/04/2016

Safe delivery of new baby ha!

Very prompt delivery service will buy from you again

Recenze produktu

Důvěryhodný zákazník

9 years ago

Datum nákupu: 29/03/2016

I will not use them again & won't be recommending them, just too much hassle!!!

Email sent to me to say bear was due in a few days & to let them know how I wanted to pay. I replied that I would phone them with my card details. It took me three attempts before anyone returned my...

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Basia

Teddybearland Ltd

9 years ago

Thank you for taking the time to review our company. Firstly I personally wish to apologize for all these issues you experienced, i can assure you this is not reflective of our normal service to our customers and we are very sorry about this. I totally understand that you have been let down by our service on this occasion and we will be sure to look in to all the issues you have raised to see how we can improve our service for customers in the future. I am very sorry to hear the tickets were an irritation and thank you for bringing this to our attention as we will now look in to a way of customizing the way the tickets are issued to make them more customer friendly. We use the ticketing system to ensure that all questions are answered from our customers and we can ensure that if any issues are open we can send follow up questions to our customers but i understand that they can be annoying. Also it is definitely not acceptable that your package was left in the garden as it should require a signature and i have opened a case with Amazon who are our fulfillment company to investigate this further and let us know why this happened. We have given compensation for the issues you have experienced and a discount for any future purchase you may make if you wish to give us another chance.

We really appreciate your time in highlighting the issues you experienced and this will allow us to provide a better experience in future.

Kind Regards

Customer Services Manager

Recenze produktu

Důvěryhodný zákazník

9 years ago

Datum nákupu: 07/02/2016

THIS IS A LOVELY BEAR AND WELL WORTH WAITING FOR.

Recenze produktu

Gill

Suffolk

9 years ago

Datum nákupu: 29/03/2016

Co říká Gill o Teddybearland Ltd:

Very efficient

Recenze produktu

Gary

9 years ago

Datum nákupu: 28/03/2016

Co říká Gary o Teddybearland Ltd:

Bluenose

Super fast service

Recenze produktu

Nigel

Shoreham by sea

9 years ago

Datum nákupu: 25/03/2016

Co říká Nigel o Teddybearland Ltd:

Very positive

Can't fault it, a good company, with discounts,pre order and reminder emails, and the delivery time all very good

Recenze produktu

Vicki

Australia

9 years ago

Datum nákupu: 02/03/2016

Co říká Vicki o Teddybearland Ltd:

Excellent service as always! Thank you

Excellent! Quick post, well packed great communication

Recenze produktu

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O Teddybearland Ltd

Teddybearland is an online specialist collectible teddy bear and gift retailer established in 2011. Our company is a fast-growing European reseller of collectible teddy bears, soft toys, and gifts, with a large range of products from brands such as Steiff & Charlie Bears. We stock products from the highest-quality sources, being official stockists of many brands, including Charlie Bears, Steiff, Merrythought, Carte Blanche Greetings, Gund, and more. You can shop with confidence knowing the products we sell are of the highest quality and will be delivered fast and well packaged.

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01278 554077

Unit 1 Plum Lane,, Dunwear,, Bridgwater, Somerset, TA6 5HL, United Kingdom

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Teddybearland Ltd

Me To You Blue Nose Friends Diva the CanaryVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuLovely item quality very good as always.

Dowman Beige Meerkat Soft ToyVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuWonderful Soft Toy. Very good quality as always.

Blue Nose Friend Fluffy ChickVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuLovely item. Very good quality as always.

Petjes Glitter Eyes Snowy Owl 20cm Soft ToyVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuBeautiful Soft Toy. Very good quality as always.

Petjes Glitter Eyes Red Panda 20cm Soft ToyVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuFantastic products, great service, fast, friendly and efficient with great choice. Well packaged too. Thank you.

Charlie Bear Icicle Plush Teddy BearVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuLovely bear but needs to be given the right tag. He is NOT Gizmo as the tag implies

Charlie Bears Clancy Teddy BearVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuLovely bear very promt service happy to deal with Yourselves

Charlie Bears 2016 Year BearVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuLovely bear, very pleased (eventually)

FREE Charlie Bears Fabric BagVíce recenzí pro tento výrobek (9)Prohlédnout si stránku výrobku

Charlie Bears 2016 Year BearVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobku

FREE Charlie Bears Fabric BagVíce recenzí pro tento výrobek (9)Prohlédnout si stránku výrobkuTHIS IS OF NO USE TO US AND NOT WORTH BOTHERING WITH.

Steiff Sleep Well blue Teddy Bear ComforterVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuAs it was in the illustration well made

Me to You Blue Nose Friends March 2016 SetVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobku

Me to You Blue Nose Friends March 2016 SetVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuAll arrived in mint condition

Kaycee Bears Bedlam Limited Edition DragonVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuGorgeous dragon from Kaycee Bears

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?