I ordered my print 3 weeks ago and have had no delivery and no update on when to expect it. Absolutely terrible communication and service. I was told the print would take up to 2 weeks to arrive and...
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Tate Shop
Tate Online Shop
29 days ago
Hello, thank you very much for taking the time to review your experience with Tate.
We’re so sorry to hear that your order has still not arrived. This should certainly not be the case. We’ve done some investigation and we’ve sent you a follow-up e-mail to explain and to offer a solution.
We will do our very best to get your order to you as soon as we possibly can.
We purchased both limited edition prints by David Batchelor and are very happy with the works. They came professionally packed—luckily, as customs butchered the exterior box.
Very quick and efficient service. My only misgiving/query is that the tiny item I ordered arrived in a much bigger box that was really necessary. I wonder how much money the Tate organisation could...
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Recenze produktu
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Důvěryhodný zákazník
1 month ago
Datum nákupu: 27/04/2025
Easy to order, the item was well packaged and delivered as expected.
Recenze produktu
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Důvěryhodný zákazník
1 month ago
Datum nákupu: 02/05/2025
My order hasn't arrived and my email about it is unanswered
Tate Shop
Tate Online Shop
1 month ago
Thank you for taking the time to provide feedback and we're sorry to hear that you were dissatisfied with the service.
I can confirm that we have reached out to you via email and resolved the issue.
Kind regards,
Tate’s mission is to promote knowledge, understanding and enjoyment of art, and our shops support this through the products we sell, many of which are commissioned specially, which aim to reflect and support the work of Tate. The profits that are made by Tate Enterprises are directly covenanted to Tate.
Your purchase plays a vital part in enabling Tate to continue its ambitious programme and activities.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
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Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Tate’s mission is to promote knowledge, understanding and enjoyment of art, and our shops support this through the products we sell, many of which are commissioned specially, which aim to reflect and support the work of Tate. The profits that are made by Tate Enterprises are directly covenanted to Tate.
Your purchase plays a vital part in enabling Tate to continue its ambitious programme and activities.